Premium Version - Search by Sku Doesn't Seem to Work
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi All,
Now using the premium version of Husky.
Website is this one...
https://jamisonh66.sg-host.com/shop
Using your search by SKU function to search for example
P550390
This is a valid SKU and it even shows up in the suggestions/autocomplete - in the"Search by Part Number" box.
However, the product does not show up in the results on the right side.
Other Filters - example, by Brand, and by Category seem to work fine.
Is there further a way to securely gift you access to the site to investigate this please?
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png
I checked your site, it seems the current template does not listen to search queries. Have you read this - https://products-filter.com/make-page-builders-and-custom-template-filterable
Hi Pablo,
Thank you, the functions.php code snippet you posted works well for me and has resolved the searching by SKU issue.
Hi Pablo,
When I checked this functionality earlier today - I found it worked. However, if you visit the"Engine & Vehicle" page and type a sku in the left hand side, it doesn't show up.
It does show up if you do the same search on the"Shop All" page.
I have included a SKU you can try in the Private Data at the top of this page.
Hello
Please drop me ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Hi Pablo,
I have sent FTP Access to the section you specified.
Many thanks - let me know what you find.
Hello
Unfortunately I only see wp-admin access, no FTP access
Hi,
Sorry for the confusion, the correct FTP access has been provided, along with a SKU that you can try to search for.
Hello
Please check your ftp access. I can connect and view folders but I can't upload files for editing.
Hi,
I have just contacted the hosting team about this and they say they have reset the permissions now - please try this again and let me know how it goes.
Hi,
This has"since" stoppped working on the Shop All page - when previously it was working on just the shop all page
Have you been able to find out what's the issue please?
It's still not working on the Engine + Vehicle page
FTP Access details in the hidden info- along with a SKU you can try in the"part number" field
Hello
It seems that this template is not compatible with filtering. on the taxonomy page there is no access to the database using $WP_Query this means the filter cannot intercept the request
try using another product template