Quote from Pablo Borysenco on July 7, 2022, 11:54

Hello

Please  drop me  exact  link to the  issue

Quote from mcabre@kubeagency.es on July 7, 2022, 12:24

Hi,

Here some example:

https://www.kubedesarrollo.online/tratamiento/facial/?swoof=1&Gamas=xpert-collageneur

https://www.kubedesarrollo.online/gamas/xpert/?swoof=1&tratamiento=facial&paged=1&really_curr_tax=66-Gamas

 

 

 

Quote from Pablo Borysenco on July 8, 2022, 10:49

hello

Links are not the problem. The problem is in the current template, it does not hear the search query, or rather, third-party functionality deletes the search query

This can be seen because filtering only works in Ajax mode (it looks like third-party functionality does not work in Ajax and cannot delete the request)

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Quote from mcabre@kubeagency.es on July 12, 2022, 18:05

Hi,

It's a custom theme developed from zero for the shop, so only few plugins are third party. I sent you the private information you asked for.

Thanls for the help

Quote from Pablo Borysenco on July 13, 2022, 11:28

hello

n this case, you should ask the developer who made the theme to fix the product template (request in the template)

Update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Quote from mcabre@kubeagency.es on July 13, 2022, 18:03

The point is that i have created the Theme. Is something required for the ajax to work? MAybe some missconfiguration in the woocommerce?

 

Other point is that if i enter de URL https://www.kubedesarrollo.online/tratamiento/ojos/?swoof=1&paged=1&product_cat=serums what i See is 1 product, but if i remove de filter an set it again manually, the reuslt is more than one product, which means that some of the query is working but returning bad results.

 

Other plugins working with ajax have no problems.

 

Thanks for the support

Quote from Pablo Borysenco on July 14, 2022, 11:08

Hello

The problem is not in ajax mode, but on the contrary, only ajax mode works correctly because your request customizations cannot interfere with ajax request

How do you make the request for products?

Other plugins working with ajax have no problems. - oK!  this filter works great with other themes

Quote from mcabre@kubeagency.es on July 21, 2022, 18:27

i'm not sure about what do you mean with "How do you make the request for products?". I haven't modified anything from the woocommerce template for this page.

Quote from Pablo Borysenco on July 22, 2022, 11:37

Hello

Ok!  Did you make a product display template?

It is better to use standard ways to display products, for example, the shortcode [products]

Quote from mcabre@kubeagency.es on July 27, 2022, 18:50

Sorry for the delay between answers, i have been checking the template.

I use standard way to display products. I just modify de view using CSS.

The interesting thing is that with the Custom Field  it works fine: https://www.singuladerm.com/gamas/xpert-s-o-s/?swoof=1&tratamiento=facial&really_curr_tax=69-Gamas

But when I use the same in a catergory, it doesn't work: https://www.singuladerm.com/serums/?swoof=1&tratamiento=ojos&really_curr_tax=38-product_cat

Is ther any configuration i could be missing?

Quote from mcabre@kubeagency.es on July 28, 2022, 11:22

I've just discovered that category missfunction was due to the store have configured te categorys under de site root not under a slug.

 

Other strange behaviour is that it changes de Visualitzation:

The original page: https://www.singuladerm.com/gamas/xpert

And the filtered page: https://www.singuladerm.com/gamas/xpert/?swoof=1&tratamiento=ojos&really_curr_tax=66-Gamas

As you can notice, the title and description at the top of the page is not shown the same way

Quote from Pablo Borysenco on July 28, 2022, 12:05

Hello

Try  an option  on Advanced->Options - https://share.pluginus.net/image/i20220728100407.png - and do a test

Quote from mcabre@kubeagency.es on July 28, 2022, 13:07

Yes! That was the solution. I tried before but without cleaning the cache i couldn't see the changes.

 

Thank you Pablo

Quote from Pablo Borysenco on July 29, 2022, 12:01

Great! Welcome;)