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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I'm testing out the free version. In my products, I have an audio player shortcode in the content field. This is from the Zoomsounds audio player also available on Envato Markets. The player doesn't appear at all. Instead, just a red line that I don't want present at all (image 1.) Clicking on the line that opens up a blank modal (image 2.) FYI, I have the download button turned off on the player. https://res.cloudinary.com/dvwmg31s0/image/upload/v1706761817/samples/ecommerce/red_line_image_1.jpg
https://res.cloudinary.com/dvwmg31s0/image/upload/v1706761818/samples/ecommerce/red_line_image_2.jpg
Does this have something to do with the Content field? If I was to place the player is a custom field, would the result still be the same?
2) That red line also appears in the Excerpt field (image 1.) When I click on it, a modal opens up repeating the excerpt. While browsing the settings, I didn't see anything that would make me believe there's a turn off switch for this. I don't want the modal in this instance or the red line. https://res.cloudinary.com/dvwmg31s0/image/upload/v1706761818/samples/ecommerce/red_line_image_3.jpg
Thanks.
Hello
Please drop me exact link to the issue
hello
Yes, unfortunately your site is closed and I can’t check it.
to share private data - https://share.stackovergo.com/image/i20210618130558.png ->https://share.stackovergo.com/image/i20210618130637.png
But I think I understand what the problem is, the table is drawn in ajax mode and the JS for the player is not initialized
Please read this - https://products-tables.com/extension/attachments
Yeah, sorry about that, Pablo. I just realized it this morning, but it was too late. There's nothing sensitive on this site. It's just a sandbox to test out. Only had the maintenance notice on to keep bots and SEO away.
Please try again: http://dev.martinworks.net/woot/
FYI, I've added sample players below the table for what it's worth. These are options that I might want to use. There are a good number of skins available to me. Could the shortcode be causing the problem?
However, having said that about the shortcode and with regards to your sent attachment page, this doesn't explain why that red line is also happening on the excerpt field.
Hello
The red line is the end of the content that can be displayed in the table. This is something like the"Excerpt" functionality
The thing is that the content field is not empty, your shortcode draws the data - https://c2n.me/4kgOxcc.png - But as I wrote earlier, the JS script is not initialized
Possible solution: From the developer of this shortcode you should know the JS function that renders the player. And execute this function after the event: woot-do-after-draw