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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Rudi(@rudi)
4 Posts
Customers
October 19, 2020, 14:02

Hi Support

I have created a custom taxonomy called Brands, Industries and Applications. Each time I select a brand, only the Industries and Applications appear. Is there a way to display all taxonomies?

https://ibb.co/cXxH26F

Here is the shop page with all the filters.

https://ibb.co/D9WTdDy

Here is the shop page after I chose one of the Brands

 

The other question is, is it possible to customize the toggle button?

https://ibb.co/VNF7gBS

Here the toggle button is a - (minus) to shrink but it expands then, and visa versa on the +(plus). Here this + sign shrinks the filter option.

I would like to maybe customise it with a up or down arrow.

Keen to hear from you.

Rudi

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 20, 2020, 10:11

Hello Rudi

Drop  me exact  link  to the  issue

I would like to maybe customise it with a up or down arrow. - Design tab -> https://c2n.me/49v8av5.png

#2
Rudi(@rudi)
4 PostsTopic Author
Customers
October 20, 2020, 10:34

Hi Pablo

Thank you for the quick response.

Here is the link: https://demo.azapi.co.za/mortoncontrols/brand/anderson-negele/

The link I have provided is one then the category has been clicked.

https://demo.azapi.co.za/mortoncontrols/catalogue/ is the link to the shop page with all three categories displaying

This is still a staging site.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 20, 2020, 11:14

This is the correct operation of the filter.

https://demo.azapi.co.za/mortoncontrols/brand/anderson-negele/ - This is the brand taxonomy page. And if you select any brand on this page it will always give 0 products. Therefore, it is logical to hide"Brand" filter.

#4
Rudi(@rudi)
4 PostsTopic Author
Customers
October 20, 2020, 11:16

Hi Pablo

I get that. But is there a way to display the other brands as well?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 21, 2020, 12:58

Hello

Unfortunately not

Any other brand on this page will give zero products

#6