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Possible bug or setup error - some filters not showing on certain pages

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Eirik(@eirik)
47 Posts
Customers
June 26, 2025, 14:21

Hello again,

https://zederkof.no/produktkategori/indendors/cafemobler/

https://zederkof.no/produktkategori/indendors/kantinemobler/

https://zederkof.no/produktkategori/indendors/modelokalemobler/

Examples of URLS where the filter doesnt fetch all the categories, or any.. while others work fine

Any idea what this could be?

Thank you!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 27, 2025, 11:15

Hello

Are you sure these categories have children?

On the category page, the filter will only show children of the current category.

#2
Eirik(@eirik)
47 PostsTopic Author
Customers
June 30, 2025, 09:09

Hello again,

You are right, there are no children of i.e. https://zederkof.no/produktkategori/indendors/cafemobler/

But the products listed have several categories. Is there any way to make the filter pick up what is available inside the products shown in the feed or does it only ever show child categories no matter what?

Thanks!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 30, 2025, 11:39

Hello

Unfortunately no. And the issue is not in the filter.

On the category(taxonomy) page, the filter shows only child categories(taxonomies)

This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products )

#4
Eirik(@eirik)
47 PostsTopic Author
Customers
June 30, 2025, 12:39

I understand. It is logical for sure. There is nothing else but manual labour that can fix this issue.

Anyways, thanks and have a great day!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 1, 2025, 09:34

Hello

Yes, in this case you need code customization

Welcome;)  Have a great day!

#6