Quote from Kidskintha on May 20, 2021, 07:25

Hello!!! How long should I wait before I get to hear from you!!

Quote from Pablo Borysenco on May 20, 2021, 11:50

Hello

Please  check  your  wp-admin  access( I can not go to the admin panel to check the settings of my plugin)

Quote from Kidskintha on May 20, 2021, 13:46

What should I check there?

Quote from Kidskintha on May 20, 2021, 13:47

Are you asking me to share the admin access?

I think there is a better plugin that I purchased. Can I get a refund?

Quote from Kidskintha on May 21, 2021, 08:56

???

Quote from Pablo Borysenco on May 21, 2021, 12:24

Hello

Are you asking me to share the admin access? - because you gave me a link to a page that doesn't have my plugin. And I had no way to check how my plugin works. You just didn't give me a chance to check it

Can I get a refund? - I will gladly give you the refund if the problem is related to my plugin.

Quote from Kidskintha on May 22, 2021, 14:56

PRIVATE DATA!!!

Am using woobewoo for now. Your filter is not getting enabled not he auction platform.

Would like refund pls.

Quote from Kidskintha on May 23, 2021, 15:38

Hello

 

Am sure the plugin is not working as I had intended it to. WooBeWoo is much better with nested plugins as I have installed in my instance.

Please issue a refund as am not going to use your plugin.

thanks

Quote from Kidskintha on May 24, 2021, 07:19

would you be responding sir?

Quote from Pablo Borysenco on May 24, 2021, 09:31

Hello

Please  check  your  access - https://share.pluginus.net/image/i20210524102621.png

Please issue a refund as am not going to use your plugin. - As soon as you let me check your site and I see that the problem is in my plugin

would you be responding sir? - Support does not work on weekends

Quote from Kidskintha on May 24, 2021, 15:04

Hi, the plugin is not working as much as WooBeWoo. I would like a refund.

I had shared the wp-admin access earlier but due to security reasons I had to change the password.

Please issue a refund and let me know what else to do so that I don't use your plugin. AM not comfortable using your plugin as its not easy to use and the levels of customizations I have built using woobewoo is not available on your plugin.

regards

Ramanan

Quote from Pablo Borysenco on May 25, 2021, 11:12

Hello Ramanan

, the plugin is not working as much as WooBeWoo - Unfortunately, this is not a reason for  the  refund

I have built using woobewoo is not available on your plugin. - this is also not a reason or  the  refund

When you bought a plugin on envanto you agreed to the refund policy

Why did you buy the plugin if it doesn't suit you? You used the free version

I'm sure you're not that user! But there are users who ask for a refund without adequate reasons to receive both the money and the product.

And for this reason there are rules, I act by rules

If you disagree with me please open a dispute on envato

Quote from Kidskintha on May 25, 2021, 15:24

Hi Pablo

WooBeWoo working is definitely not the reason. The first plugin I bought was yours and I was happy it worked initially. But the options are limited and it does not give me the result I had expected. You can see the result on the site as of today at dish.goldiegroup.com

I agreed to the refund policy absolutely. But I was also hopeful that if the plugin dint work the way I wanted I could ask for a refund.

I honestly do not intend to use your plugin. If you think am going to ask for a refund and use your product, you are mistaken. Am a professional with 21 years of experience and I don't have to do this.

If you think you are acting by rules so be it. But your plugin isn't working for me as intended. If you think am just in asking for a refund go ahead do it else I shall consider it money down the drain.

thanks

Ramanan

Quote from Pablo Borysenco on May 26, 2021, 12:54

Hello Ramanan

You can see the result on the site as of today at dish.goldiegroup.com - This link doesn't work and you just didn't give a chance to test it

I understand you, and I ask you to understand me.

There are refund policies and I must follow these rules.

and I do not mind refunding you money if my plugin has fatal errors or does not have a feature that we added in the description.

But if you bought the plugin by mistake or didn't read the documentation - it's not my fault

I am very sorry that you had an unpleasant experience in our cooperation. I hope you can use our plugin in other projects.

Quote from Kidskintha on May 27, 2021, 07:33

I will never use your plugin nor will I recommend. This is the most unprofessional dealing I have ever had.

I did not buy by mistake. I bought it thinking it is good but it is anything but good!

Good bye and good luck.

Quote from Pablo Borysenco on May 27, 2021, 13:17

Hello

I give gave the opportunity to return the money

You have not provided any adequate reason.

Good bye!

Quote from Kidskintha on May 28, 2021, 11:12

And what is the opportunity that you speak of?

 

Never mind am not gonna argue or discuss this with you. Good luck with the product.

Quote from Pablo Borysenco on May 28, 2021, 12:42

Hello

And what is the opportunity that you speak of? - Read  this  please - https://share.pluginus.net/image/i20210528134101.png AND  https://share.pluginus.net/image/i20210528134117.png AND https://share.pluginus.net/image/i20210528134131.png