Plugin not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Product on September 6, 2023, 19:03Hi Supoprt,
I tried to implement your plugin on a WordPress website I am working on here https://test.miva.university/bsc-in-cybersecurity/
The "type='fixed'" option for your shortcode doesn't work for me. Also the user location detection in order to switch currency doesn't work.
This is a sample short code I entered on the page https://prnt.sc/jWyTsD0_JOMC
This is the sample result I get, and nothing changes when I switch countries using VPN https://prnt.sc/FOxY6KnEClQa
Please get back to me as soon as possible. Thanks.
here's my purchase code below
Hi Supoprt,
I tried to implement your plugin on a WordPress website I am working on here https://test.miva.university/bsc-in-cybersecurity/
The"type='fixed'" option for your shortcode doesn't work for me. Also the user location detection in order to switch currency doesn't work.
This is a sample short code I entered on the page https://prnt.sc/jWyTsD0_JOMC
This is the sample result I get, and nothing changes when I switch countries using VPN https://prnt.sc/FOxY6KnEClQa
Please get back to me as soon as possible. Thanks.
here's my purchase code below
Quote from Pablo Borysenco on September 7, 2023, 09:44Hello
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Hello
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Quote from Product on September 7, 2023, 11:52Hi,
I have shared admin login details. Our security team doesn't allow FTP access on the server as a precaution. Please let me know if need any files uploaded, I'll be on standby to help out. Cheers.
Hi,
I have shared admin login details. Our security team doesn't allow FTP access on the server as a precaution. Please let me know if need any files uploaded, I'll be on standby to help out. Cheers.
Quote from Pablo Borysenco on September 7, 2023, 11:57Please check your access - https://share.pluginus.net/image/i20230907125736.png https://share.pluginus.net/image/i20230907125746.png
Please check your access - https://share.pluginus.net/image/i20230907125736.png https://share.pluginus.net/image/i20230907125746.png
Quote from Product on September 7, 2023, 14:41Hi, please use the Username and Password I shared. Make sure not to copy any spaces. I tried it again and I'm logged in.
Hi, please use the Username and Password I shared. Make sure not to copy any spaces. I tried it again and I'm logged in.
Quote from Product on September 7, 2023, 14:42Password starts with "c" and ends with "^"
Password starts with"c" and ends with"^"
Quote from Pablo Borysenco on September 8, 2023, 13:34Hello
In file - \wp-content\plugins\currency-switcher\index.php
delete this code - https://share.pluginus.net/image/i20230908143123.png
and change this - https://share.pluginus.net/image/i20230908143239.png
and do a test
Hello
In file - \wp-content\plugins\currency-switcher\index.php
delete this code - https://share.pluginus.net/image/i20230908143123.png
and change this - https://share.pluginus.net/image/i20230908143239.png
and do a test
Quote from Product on September 11, 2023, 18:19Hi, thank you for your help so far. I have replaced the code in the plugin as seen below.
1. https://ibb.co/s1Yb882
2.https://ibb.co/JCSzJBsIt helped fix the country side of things. If I turn on my VPN it can detect when I'm in America, Europe and Asia.
3. https://ibb.co/87mSqWn
4. https://ibb.co/sW6cTyV
5. https://ibb.co/g9GnYXf
I also noticed that my base country Nigeria (NG), does not show any country or code. See https://ibb.co/dtHTB8v
I still have an issue. My settings on the backend says that if I am viewing from my country, it should show NGN, if from anywhere else it should show USD, however, the currency does not convert regardless of the country I'm viewing from. It always shows NGN.
See my shortcode - https://ibb.co/4NBfjML
Also, see my backend settings - https://ibb.co/8cKFzG7
What is the way forward please?
Hi, thank you for your help so far. I have replaced the code in the plugin as seen below.
1. https://ibb.co/s1Yb882
2.https://ibb.co/JCSzJBs
It helped fix the country side of things. If I turn on my VPN it can detect when I'm in America, Europe and Asia.
I also noticed that my base country Nigeria (NG), does not show any country or code. See https://ibb.co/dtHTB8v
I still have an issue. My settings on the backend says that if I am viewing from my country, it should show NGN, if from anywhere else it should show USD, however, the currency does not convert regardless of the country I'm viewing from. It always shows NGN.
See my shortcode - https://ibb.co/4NBfjML
Also, see my backend settings - https://ibb.co/8cKFzG7
What is the way forward please?
Quote from Pablo Borysenco on September 12, 2023, 09:43Hello
1. https://ibb.co/s1Yb882 - Looks like you didn't change the code
Regarding GEOIP - My plugin uses the IP that your server transmits. Perhaps this IP is not in the database
Hello
1. https://ibb.co/s1Yb882 - Looks like you didn't change the code
Regarding GEOIP - My plugin uses the IP that your server transmits. Perhaps this IP is not in the database
Quote from Product on September 12, 2023, 23:50So sorry, I'm mixing up the screenshots. I made the change to this https://ibb.co/nrrxwny.
The Country text now detects when I'm not in my home region (eg US, UK, Asia etc) but the fixed USD value I set for those locations does not appear. It keeps showing NGN. That's the issue I'm having right now.
Thanks for your time and effort so far.
So sorry, I'm mixing up the screenshots. I made the change to this https://ibb.co/nrrxwny.
The Country text now detects when I'm not in my home region (eg US, UK, Asia etc) but the fixed USD value I set for those locations does not appear. It keeps showing NGN. That's the issue I'm having right now.
Thanks for your time and effort so far.
Quote from Product on September 14, 2023, 11:53Hi support,
Still waiting on your response in order to get the plugin working for me.
Thanks in advance.
Hi support,
Still waiting on your response in order to get the plugin working for me.
Thanks in advance.
Quote from Pablo Borysenco on September 14, 2023, 12:19Hello
Please try in file -\wp-content\plugins\currency-switcher\index.php
change code - https://c2n.me/4jlwTVQ.png
and do a test
Hello
Please try in file -\wp-content\plugins\currency-switcher\index.php
change code - https://c2n.me/4jlwTVQ.png
and do a test
Quote from Product on September 14, 2023, 18:21Hi,
I've changed this. However, the currency is not switching to the fixed USD when I change my IP. The plugin generally recognises the new IP but the switching based on my settings is not working yet.
Hi,
I've changed this. However, the currency is not switching to the fixed USD when I change my IP. The plugin generally recognises the new IP but the switching based on my settings is not working yet.
Quote from Pablo Borysenco on September 15, 2023, 09:15Hello
Please use https://www.locabrowser.com/
My test - https://c2n.me/4jlTa9X
Hello
Please use https://www.locabrowser.com/
My test - https://c2n.me/4jlTa9X
Quote from Product on September 21, 2023, 10:56Hi support,
I used local browser and everything seems to work fine. However, it limits my test to just a few countries and some customers that visit the site use VPN so it is important it works with VPN.
Like I mentioned earlier, I noticed that the country checker works perfectly with VPN and changes as soon as I switch the VPN. The only thing that is inconsistent is the shortcode for price.
I inspected the page on my browser and noticed that the html data attribute passes the right number, however, the rendered HTML just shows $1. This is the bug that is left in the plugin. See screenshot below.
https://ibb.co/Fb3kK7b
Also, other times when the VPN is off, it still shows the data attribute as $800 instead of N390,000 that was set on the shortcode.
Hi support,
I used local browser and everything seems to work fine. However, it limits my test to just a few countries and some customers that visit the site use VPN so it is important it works with VPN.
Like I mentioned earlier, I noticed that the country checker works perfectly with VPN and changes as soon as I switch the VPN. The only thing that is inconsistent is the shortcode for price.
I inspected the page on my browser and noticed that the html data attribute passes the right number, however, the rendered HTML just shows $1. This is the bug that is left in the plugin. See screenshot below.
Also, other times when the VPN is off, it still shows the data attribute as $800 instead of N390,000 that was set on the shortcode.
Quote from Pablo Borysenco on September 21, 2023, 12:03hello
however, the rendered HTML just shows $1. - Please clear all cache and Ctrl+F5
Also, other times when the VPN is off, it still shows the data attribute as $800 instead of N390,000 that was set on the shortcode. - yes of course if you use sessions. yes you can use a VPN but you do it on one client (browser). Therefore, a more realistic test is - https://www.locabrowser.com/
hello
however, the rendered HTML just shows $1. - Please clear all cache and Ctrl+F5
Also, other times when the VPN is off, it still shows the data attribute as $800 instead of N390,000 that was set on the shortcode. - yes of course if you use sessions. yes you can use a VPN but you do it on one client (browser). Therefore, a more realistic test is - https://www.locabrowser.com/
Quote from Product on September 25, 2023, 12:19Hi,
Your feedback has been noted. If you can get the code to just show the same content in the 'data-amount' attribute consistently in the 'wpcs_price' class. In the screenshots below,
https://ibb.co/s9Ysqhy
https://ibb.co/vJ9TZP7There's no reason why it should show $1 when the data-attribute returns 800, or 390,000 based on the fixed values set.
Thank you in advance.
Hi,
Your feedback has been noted. If you can get the code to just show the same content in the 'data-amount' attribute consistently in the 'wpcs_price' class. In the screenshots below,
https://ibb.co/s9Ysqhy
https://ibb.co/vJ9TZP7
There's no reason why it should show $1 when the data-attribute returns 800, or 390,000 based on the fixed values set.
Thank you in advance.
Quote from Pablo Borysenco on September 26, 2023, 09:39Hello
There's no reason why it should show $1 when the data-attribute returns 800, - This data is provided by a shortcode without fixed prices [wpcs_price value="800"] - $1 - In this case this is the correct result
Hello
There's no reason why it should show $1 when the data-attribute returns 800, - This data is provided by a shortcode without fixed prices [wpcs_price value="800"] - $1 - In this case this is the correct result