Quote from Pablo Borysenco on June 9, 2020, 12:17

Hello Giorgos

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

Quote from Giorgos on June 9, 2020, 14:21

Hello Pablo, I have just enter them in private area. Let me know when you check it out.

Quote from Pablo Borysenco on June 10, 2020, 12:10

Hello

Can  I  disable  plugins/theme  to test?

I think this is a JS conflict with a third-party plugin

Quote from Giorgos on June 11, 2020, 16:51

Hello Pablo, we are not very pleased with the fact that the plugin did not work. We bought the Yith product editor to work.

Sorry but my partner des not want to give access and we are in a hurry to launch. If you find a similar problem and a solution some time, just email me if you can. I like your editor but...

Regards

Giorgos

Quote from Pablo Borysenco on June 12, 2020, 13:57

Hello Giorgos

 If you find a similar problem and a solution some time -  These are third-party plugins that trigger JS. Unfortunately this does not depend on my plugin.

 

 

Quote from Giorgos on June 12, 2020, 14:29

Hi Pablo, sure I understand this but just in case you find a conflict lately might be the same plugin that caused mine too.

Thanks

Quote from Pablo Borysenco on June 15, 2020, 11:41

Hello

Yes. Sure!

Quote from Giorgos on June 19, 2020, 11:43

Hello again Pablo, we just cant find any other plugin that suits us more than yours so we decided that we MUST fix the issue.

I can provide access to a staging site, are you still willing to help us?

Regards

Giorgos

Quote from Pablo Borysenco on June 19, 2020, 13:00

Hello Giorgos

Yes!  Please  drop  me  access  I will  check  it

 

Quote from Giorgos on June 30, 2020, 13:15

Hello again and sorry for the late reply but we had issues with our hosting.

Anyway I have a staging site you can test everything. Please test the plugin and the problem and let me know.

Regards
Giorgos

Quote from Pablo Borysenco on July 1, 2020, 12:41

Hello Giorgos

I have no way to work with plugins - https://c2n.me/48dxOFL.png

Quote from Giorgos on July 1, 2020, 13:16

Hi Pablo, I think that was my fault. I am sorry, I forgot to disable a plugin that hides menu items to other admins.

 

Please check now and let me know.

Regards

Giorgos

Quote from Pablo Borysenco on July 2, 2020, 11:16

Hello

I checked  it - video  on private  data - I can not find the error. Describe in more detail what I must do to get this error

Quote from Giorgos on July 2, 2020, 11:24

Hi Pablo, yes the plugin works in the staging!!! But not at the live site :(

I think the reason is one of the plugins I disabled. Think its a conflict...

Quote from Giorgos on July 2, 2020, 11:31

Just checked, the four plugins I have in the live site and NOT in the staging are:

PBT Pay
Advanced noCaptcha & invisible Captcha
Redis
Zoho SalesIQ

Does this help maybe? Ever had a problem with any of them?

PS Also note that I see the loading message at top right but nothing changes.

Quote from Pablo Borysenco on July 2, 2020, 12:21

I need to see the error to fix this.

Try  on  the live  site add a  code  to  index files ( at the top ) of  these  plugins

test  code:

if (isset($_GET['page']) AND $_GET['page'] == 'woobe') {

return false;

}

And  do  test

 

Quote from Giorgos on July 2, 2020, 12:33

Sorry but I did not understand where to try this. You mean add this code to all plugins index pages?

For example got to /plugins/zoho/ and add this code to the index.ph there? And so on?

Quote from Pablo Borysenco on July 3, 2020, 10:52

Hello

PBT Pay
Advanced noCaptcha & invisible Captcha
Redis
Zoho SalesIQ

each of these plugins has a start file. An example - https://c2n.me/48ffWL2.png - and  do  test

this code will exclude these plugins on the WOOBE editor page.

Quote from Giorgos on July 3, 2020, 11:05

Thanks, will try it and let you know...