Plugin is Slow
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from pulkit on February 6, 2023, 14:28Hi,
When we are using filter plugin our page load time increases upto 25 secs and also Page becomes "Unresponsive" but when we disable this plugin it loads within 2-3 secs max. Can you please have a look ?
URL : https://pspcorp.ca/collections/tactical-duty-gear/pouches/
PRIVATE DATA!
Thanks
Hi,
When we are using filter plugin our page load time increases upto 25 secs and also Page becomes"Unresponsive" but when we disable this plugin it loads within 2-3 secs max. Can you please have a look ?
URL : https://pspcorp.ca/collections/tactical-duty-gear/pouches/
PRIVATE DATA!
Thanks
Quote from Pablo Borysenco on February 7, 2023, 12:08Hello
Please read this - https://products-filter.com/searching-is-slow
paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Hello
Please read this - https://products-filter.com/searching-is-slow
paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Quote from pulkit on February 8, 2023, 07:55Hi,
I have shared plugin license details with you. Please let me know what else is required.
Thanks
Hi,
I have shared plugin license details with you. Please let me know what else is required.
Thanks
Quote from Pablo Borysenco on February 8, 2023, 12:27Hello
Have you read this? - https://products-filter.com/searching-is-slow
You can try to use cache - Advanced->Options - https://share.pluginus.net/image/i20230208102633.png
Try reducing the number of taxonomies
Hello
Have you read this? - https://products-filter.com/searching-is-slow
You can try to use cache - Advanced->Options - https://share.pluginus.net/image/i20230208102633.png
Try reducing the number of taxonomies
Quote from pulkit on February 10, 2023, 13:50Hi,
Yes, already tried with these option.
Thanks
Hi,
Yes, already tried with these option.
Thanks
Quote from Pablo Borysenco on February 13, 2023, 12:31Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Quote from pulkit on February 17, 2023, 08:47Hi,
I have shared Login details with you. Kindly check and please let us know the changes so that we can apply them on Live Site.
Many Thanks
Hi,
I have shared Login details with you. Kindly check and please let us know the changes so that we can apply them on Live Site.
Many Thanks
Quote from Pablo Borysenco on February 17, 2023, 16:16Hello
I checked your site.
Filtering is fast (2-3 seconds) - https://share.pluginus.net/video/v20230217140143.mp4 - Problem with styles and JS loading, I don't think it depends on my plugin
Hello
I checked your site.
Filtering is fast (2-3 seconds) - https://share.pluginus.net/video/v20230217140143.mp4 - Problem with styles and JS loading, I don't think it depends on my plugin
Quote from pulkit on February 20, 2023, 08:24Hi,
There is no issue with Filtering, problem is page load takes almost 25sec to load completely. You can see in your video there was a Pop Up page Unresponsive. It only comes when we enable your plugin. You can disable your plugin and then see the page load time. You can see how fast page loads when this plugin is disable : https://pspcorp.ca/collections/tactical-duty-gear/pouches/
Thanks
Hi,
There is no issue with Filtering, problem is page load takes almost 25sec to load completely. You can see in your video there was a Pop Up page Unresponsive. It only comes when we enable your plugin. You can disable your plugin and then see the page load time. You can see how fast page loads when this plugin is disable : https://pspcorp.ca/collections/tactical-duty-gear/pouches/
Thanks
Quote from Pablo Borysenco on February 20, 2023, 13:31Hello
Ok! Try now
Hello
Ok! Try now
Quote from pulkit on February 27, 2023, 12:43Hi,
Can you let me know what changes you have done so that we can apply the same on Live site.
Thanks
Hi,
Can you let me know what changes you have done so that we can apply the same on Live site.
Thanks
Quote from Pablo Borysenco on February 27, 2023, 13:53Hello
The problem is that you have a lot of checkboxes and style initialization (3rd party JS libraries) can take time.
I disabled styles - https://share.pluginus.net/image/i20230227135329.png
Hello
The problem is that you have a lot of checkboxes and style initialization (3rd party JS libraries) can take time.
I disabled styles - https://share.pluginus.net/image/i20230227135329.png