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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Dear,
I just downloaded a free version of your plugin WOOF and I am thinking buying it but I have a problem.
In search bar when I choose brand of car then when I go to the models of car it's not sorting models based on the brand instead of that it's showing all the models of all brands. Finally when I select everything and click on FILTER bar in not showing selected options.

Can you please help me to solve a problem.
If its possible to solve it I would like to buy your plug in.

In the attachment I'm sending you and video and pictures of my problem.

Hope you're having pleasant and successful day!

https://prnt.sc/17ur7p0

https://prnt.sc/17urag1

https://prnt.sc/17urcvy

Kind regards,
Aleksa

Hello Aleksa

Please  try  to watch a  video - https://products-filter.com/video-tutorials/#video_beGT6p_look

check  options - https://share.pluginus.net/image/i20210702123642.png

 

Hello,

I marked in the settings what you specified, but nothing happens.
When I checked what you said in the settings the page started to load hard.
You can watch the video https://vimeo.com/570263343

King regards,
Aleksa.

Dear Pablo,

Thank you for your assisting and help.
I still have a problem with side bar for filters.

If I choose first options in side bar  it's not working, but when I make selection on main/ default search  and then try using side bar- category filters only then it's working.
Could this problem be solved? Because I want to avoid that default menu/ search engine I want to use only side bar.

You can see in the attached video my problem.

Have a great day!
Best regards,
Aleksa

Hello Aleksa

Please  drop me  exact  link to the  issue

Hello,

Here is the link ---> https://automisel.com/patosnice/

Hello

I understood what the problem is

it looks like your theme is redrawing the sidebar in ajax mode - https://share.pluginus.net/image/i20210706124723.png - and for this reason filter scripts are not initialized

Please disable  this ajax functional

 

Hi Pablo,

 

How can i do that?

 

King regards,

Aleksa.

Hello Aleksa.

How can i do that? - I think you'd better ask the author of this functionality. Sorry, I don't know if this is a theme or third party plugin option. You set up your site and I think you know better. so contact support for this functionality

Hi Pablo,

 

Thank you for your help.

Sorry for the time.

 

King regards,

Aleksa.

Hello Aleksa.

Welcome;)