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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
elhif(@elhif)
7 Posts
Customers
February 17, 2020, 04:20

I purchased the plug-in but I cannot install it. I tried to open the zip file and I found another zip file that I tried to install and activate it. It has been successfully activated but the problem is when I go to the Woof settings and after that, I go to Extention and I try to click on all extensions and save and after that, it suppose to come in the drop-down of the filter and it’s not coming up. I need your help. My registered email is elhif@hotmail.com

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 17, 2020, 14:29

Hello

Please  read  this - https://products-filter.com/i-just-bought-the-plugin-and-cant-install-it-error/

Watch  video - https://products-filter.com/video-tutorials#video_beGT6p_look

If  no  luck - drop  me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

 

#2
elhif(@elhif)
7 PostsTopic Author
Customers
February 18, 2020, 15:24

i sent you admin details now can you please help me what is the problem

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 19, 2020, 12:57

Hello

Please add  a  link to  your  site

#4
elhif(@elhif)
7 PostsTopic Author
Customers
February 19, 2020, 14:50

ok link added, please check again

#5
elhif(@elhif)
7 PostsTopic Author
Customers
February 19, 2020, 21:29

link added since 4 hours ago no reply

#6
elhif(@elhif)
7 PostsTopic Author
Customers
February 19, 2020, 21:35

its been 6 hours not 4 hours i didnt get any reply

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 20, 2020, 13:41

Hello

Read  this  please - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works/

 

#8
elhif(@elhif)
7 PostsTopic Author
Customers
February 20, 2020, 20:01

ok i did add the code in .htaaccess but doesn't make any difference in woof plugin

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 21, 2020, 12:28

Hello

Try  to add :

php_value max_input_vars 60000

if  no  luck - Please  contact  your  hosting  support

#10
elhif(@elhif)
7 PostsTopic Author
Customers
February 21, 2020, 16:38

tried to add below code but it gives error on website.

php_value max_input_vars 60000

what should i tell when i call to hosting company?

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 24, 2020, 13:31

Hello

Ask them to set this setting - php_value max_input_vars 60000

#12