Plugin does not display the correct currency based on GEOIP
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
We purchased the plugin recently and installed it on our site. The plugin is not displaying the correct currency based on Geoip.
Here is the pricing page where we use the plugin: https://www.streamio.com/streaming/streaming-packages/
These are the current settings we have: https://drive.google.com/file/d/1wYZYkrjUc4KVx9-d6-cd4WWChPu1OFHs/view
we also tried transient option but it did not work too.
These are the GEOip settings we have: https://drive.google.com/file/d/15zdNv2MdmlndQh78K7A-AfiNW3e2D_a5/view
Currently, it shows Eur for all locations, even the United States and UK; I'm not sure if it's because our website is hosted on our servers in Sweden. Because when I put Sweden in the SEK option all locations showed SEK. But now I have added Sweden to the Eur currency option; all locations show Eur.
We even disabled our cache plugin and changed the various settings I read in this forum but it did not work.
Hello
Please create a custom page with shortcodes - [wpcs_check_country] [wpcs_price value=20] and drop me the link
I have added them to this test page: https://www.streamio.com/streaming/packages-test/
Hello
I did a test - https://c2n.me/4meUEJn
Yes, it looks like your server returns one IP for all users. In this case, it is impossible to determine the location.
Thanks I fixed the Ip matter from our server and now the website shows the correct currency based on country :)
Great! Welcome;)