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Plugin conflict

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

We have used the old version of the filter on our website https://samsonite.com.kw/. We could see that on the latest version of WordPress, there is some conflict that occurred with another swatch plugin. So we have installed the newest version of the filer plugin. But the same issue occurred.

Now we have deactivated the plugin on the website.

But it is working in our test environment. We have used the same copy of the website and plugin in the test environment. It is working fine. Can you please contact us by mail? Because the login details are very confidential.

 

Kind regards.

 

 

Hello

Unfortunatly support  only on this  forum.

To add  any  private  data - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

What  plugin  version number are you using?

 

Hi,

 

we have used the latest plugin version Version 3.3.3. It is working on our staging server. But it is not working on live website. Is there any licence issue when  used in 2 websites.

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

and  describe  in  detail  what  should I  do  to  get  the  error