PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Plugin bloccato in fase di salvataggio impostazioni

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Mauro(@mauro-2)
4 Posts
Customers
May 30, 2024, 17:27

Buongiorno, ho installato la versione gratuita del plugin e quando vado nelle impostazioni ed effettuo delle modifiche per la visualizzazione dei filtri, cliccando sul tasto di salvataggio, il plugin rimane con il messaggio in centro allo schermo e non accade nulla.

Da cosa potrebbe essere dovuto questo malfunzionamento?

Grazie mille per l'aiuto.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 31, 2024, 10:58

Hello

it may be a JS error on your site

You can check it in Browser console [F12]

If so, please send me a screenshot of the error text.

#2
Mauro(@mauro-2)
4 PostsTopic Author
Customers
May 31, 2024, 11:38

Hi

Thanks for your help. Here is the error that the console returns to me:
https://ibb.co/ZBL1nwR

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 31, 2024, 12:06

It looks like your site's security settings are blocking the Ajax request to save options.

Do you have any security plugins?

 

#4
Mauro(@mauro-2)
4 PostsTopic Author
Customers
May 31, 2024, 12:06

Yes, Wordfence

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 3, 2024, 10:58

Hello

Please try to disable Wordfence to test it

#6
Mauro(@mauro-2)
4 PostsTopic Author
Customers
June 3, 2024, 14:52

Deactivated but the problem persists. I have tried changing browsers and using Safari but nothing changes, it always stays locked and does not enable my selections.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 4, 2024, 10:42

Ok! It might be the security settings on your server. Please check it

#8