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please provide a refund

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

the plugin does not work.

especially meta text _variation_description cannot be filtered - therefore please provide refund.

Hello Marco

Give me please details, that functionality works with us, so describe please by links why you think this doesn work ...

I have various products, in each product there are variations.

Each one has colour descriptions in _variation_description like red, purple, blue.

Now, I wanted to switch to your plugin from a different one because of some other lacking functionality.

It should be able to offer colour buttons like a red one, blue one, yellow one to allow the user to select a filter that will filter for production variations that have a description text that matches the required filter. To allow that the button would be able to hold information about the RGB value of the button and the search text.

I have not found this to be part of the plugin, and if it's not there, I cannot use it.

The light version did not allow me test though the description suggested that this possible (through the extensions).

However, it looks pretty much as if it is not possible.

Hello

The plugin has a filter by color - Please try  to watch  a  video - https://products-filter.com/video-tutorials#video_beGT6p_look    Read  docs - https://products-filter.com/extencion/color/   Please  check it  in demo (https://c2n.me/4910JGt.png) -  https://demo.products-filter.com/  This only works with attributes (it is written in the plugin description)

The plugin has all the declared functionality.  you need a reason to get a refund

a filter that will filter for production variations that have a description text that matches the required filter. - Unfortunately, we have not announced this functionality.  And if the plugin does not have custom functionality (which was not announced), this is not a reason for the refaund

I can't believe that.

The reason is stated, but you don't care.

You should have a better customer service than that!

 

Hello

The plugin has functionality that is stated in the documentation.

If the plugin does not have custom (which the user invented) functionality, this is not a reason for the refund

If you disagree with me please open a dispute on envato