Php error/warning
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
This php error is showing on my site (thefibreco.com). I realised I was not getting plugin updates via wordpress so I downloaded the most recent version from codecanyon (I have paid support there too, see details below). Even after the update the error is still showing.
Can you help?
[error] 110412#110412: *886236 FastCGI sent in stderr:"PHP message: PHP Warning: Undefined array key"mobile_mode" in /www/thefibrecocom_930/public/wp-content/plugins/woocommerce-products-filter/classes/widgets.php on line 108PHP
Thank you
Tamsin
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Hello
Please drop me wp-admin+FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will fix it
Hi, Thank you very much. I can give you wp-admin to the staging site but I am not able to give ftp access or wp-admin to the live site.
I am very happy to follow instructions if you are able to guide me through the fix?
Tamsin
Great!
Try in file - \wp-content\plugins\woocommerce-products-filter\classes\widgets.php - change this line - https://c2n.me/4i73wM9.png
$instance['mobile_mode'] = isset($new_instance['mobile_mode'])?$new_instance['mobile_mode']:0;
Ok I have made that change and will keep an eye on the error logs.
Thank you for your clear help.
Will this change be included in the next update or will I need to edit the file again after updating?
Tamsin
Hello again. The original error seems to have stopped happening, however I have had another error occurring just once half an hour ago. I will add it to the secure note.
Tamsin
Hello Tamsin
Unfortunately I can't check your site - https://c2n.me/4i7AjWz.png - It looks like you used the email of the administrator of this site (I do not have access to this email)
The error is strange. Do you use custom taxonomies or third party plugins that add taxonomies?
I have turned off 2fa on the staging site so you can log in now. However that error has not shown up again since that one time so I think it might be ok to ignore it for now. I will keep checking and come back to you if I get any more errors.
Thank you
ok! let me know if the error happens again.
I see you have custom taxonomies(maybe this is the reason).
The error has not reappeared.
Regarding the change I applied, will this be included in the next plugin update or will I need to apply it again after updating?
Thanks
Tamsin
Hello Tamsin
yes we will add it in the new version of the plugin