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Pagination not working correctly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there, my client is saying customers are not able to use pagination correctly.

I have investigated this and isolate/tested this and with only WP/Woo/Husky & Storefront, for some reason pagination is not working as expected???

See video explainer: https://www.loom.com/share/f3e04747f843455aa041e6144d87ce31

Here is URL to issue : https://endoorderstest.kinsta.cloud/category/urology
(browser password = username1234 / password1234)

 

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Try  to check  per page - https://share.pluginus.net/image/i20230308114306.png - OR disable  ajax  mode

Thanks for getting back to me Pablo

For the first option, when I try to"Try  to check  per page" and match the results of '32' it loses a product.
There are 34 products, however when I paginate it drops to 33. Then if you force refresh it loads correctly.
See video: https://www.loom.com/share/1d2b5172e09e49dda998e69403bddb87

Then for the second option, disabling AJAX mode doesnt even allow me to select and save as NO
See video: https://www.loom.com/share/9dbfafba071e457684f85824920bd95f

Hello

1)  try  to  update  search  file  in "Turbo mode".  It looks like you added a new product that has not updated the file.  OR  try  to disable  'Tirbo  mode'

2) When turbo mode is enabled ajax cannot be disabled because turbo mode only works in ajax. So first turn off turbo mode, please

  1. I tried updating products via clicking the"Reassemble products data now!" and this didnt work? Im assuming this is what you were wanting me to try when you said"update search  file"?
  2. When Turbo mode is disable it WORKS!

So the question I have is then why does TURBO mode not work with pagination?

Hello

This is not a problem with pagination. There is no one product in the search file. The reason may be in the product visibility settings or a conflict with a third-party plugin

You can drop  me wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will  check  it

Thanks - I have shared admin access

Hello

I did a test - https://c2n.me/4i2SjJt  - It looks like it's working correctly now.

Hi, yes it work when turbo mode is deactive - I'm trying to determine why turbo mode doesnt work with pagination in my instance?

hello

- I'm trying to determine why turbo mode doesnt work with pagination in my instance?  - Please read  my  message - https://share.pluginus.net/image/i20230314121149.png - This product is not on file - https://share.pluginus.net/image/i20230314121239.png - Because it's not marked in the urology category - https://share.pluginus.net/image/i20230314121414.png

Ok - so I have added that product to the urology category and reactivated Turbo mode and issue still persists?

Ok! My  test - https://c2n.me/4i3YZv0

thanks - all resolve now

Welcome;)