Pagination not working correctly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from info@pixelfish.com.au on March 8, 2023, 03:50Hi there, my client is saying customers are not able to use pagination correctly.
I have investigated this and isolate/tested this and with only WP/Woo/Husky & Storefront, for some reason pagination is not working as expected???
See video explainer: https://www.loom.com/share/f3e04747f843455aa041e6144d87ce31
Here is URL to issue : https://endoorderstest.kinsta.cloud/category/urology
(browser password = username1234 / password1234)
Hi there, my client is saying customers are not able to use pagination correctly.
I have investigated this and isolate/tested this and with only WP/Woo/Husky & Storefront, for some reason pagination is not working as expected???
See video explainer: https://www.loom.com/share/f3e04747f843455aa041e6144d87ce31
Here is URL to issue : https://endoorderstest.kinsta.cloud/category/urology
(browser password = username1234 / password1234)
Quote from Pablo Borysenco on March 8, 2023, 11:44Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Try to check per page - https://share.pluginus.net/image/i20230308114306.png - OR disable ajax mode
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Try to check per page - https://share.pluginus.net/image/i20230308114306.png - OR disable ajax mode
Quote from info@pixelfish.com.au on March 8, 2023, 23:49Thanks for getting back to me Pablo
For the first option, when I try to "Try to check per page" and match the results of '32' it loses a product.
There are 34 products, however when I paginate it drops to 33. Then if you force refresh it loads correctly.
See video: https://www.loom.com/share/1d2b5172e09e49dda998e69403bddb87Then for the second option, disabling AJAX mode doesnt even allow me to select and save as NO
See video: https://www.loom.com/share/9dbfafba071e457684f85824920bd95f
Thanks for getting back to me Pablo
For the first option, when I try to"Try to check per page" and match the results of '32' it loses a product.
There are 34 products, however when I paginate it drops to 33. Then if you force refresh it loads correctly.
See video: https://www.loom.com/share/1d2b5172e09e49dda998e69403bddb87
Then for the second option, disabling AJAX mode doesnt even allow me to select and save as NO
See video: https://www.loom.com/share/9dbfafba071e457684f85824920bd95f
Quote from Pablo Borysenco on March 9, 2023, 12:45Hello
1) try to update search file in "Turbo mode". It looks like you added a new product that has not updated the file. OR try to disable 'Tirbo mode'
2) When turbo mode is enabled ajax cannot be disabled because turbo mode only works in ajax. So first turn off turbo mode, please
Hello
1) try to update search file in "Turbo mode". It looks like you added a new product that has not updated the file. OR try to disable 'Tirbo mode'
2) When turbo mode is enabled ajax cannot be disabled because turbo mode only works in ajax. So first turn off turbo mode, please
Quote from info@pixelfish.com.au on March 10, 2023, 04:47
- I tried updating products via clicking the "Reassemble products data now!" and this didnt work? Im assuming this is what you were wanting me to try when you said "update search file"?
- When Turbo mode is disable it WORKS!
So the question I have is then why does TURBO mode not work with pagination?
- I tried updating products via clicking the"Reassemble products data now!" and this didnt work? Im assuming this is what you were wanting me to try when you said"update search file"?
- When Turbo mode is disable it WORKS!
So the question I have is then why does TURBO mode not work with pagination?
Quote from Pablo Borysenco on March 10, 2023, 11:45Hello
This is not a problem with pagination. There is no one product in the search file. The reason may be in the product visibility settings or a conflict with a third-party plugin
You can drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check it
Hello
This is not a problem with pagination. There is no one product in the search file. The reason may be in the product visibility settings or a conflict with a third-party plugin
You can drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check it
Quote from info@pixelfish.com.au on March 12, 2023, 23:44Thanks - I have shared admin access
Thanks - I have shared admin access
Quote from Pablo Borysenco on March 13, 2023, 13:56Hello
I did a test - https://c2n.me/4i2SjJt - It looks like it's working correctly now.
Hello
I did a test - https://c2n.me/4i2SjJt - It looks like it's working correctly now.
Quote from info@pixelfish.com.au on March 13, 2023, 23:58Hi, yes it work when turbo mode is deactive - I'm trying to determine why turbo mode doesnt work with pagination in my instance?
Hi, yes it work when turbo mode is deactive - I'm trying to determine why turbo mode doesnt work with pagination in my instance?
Quote from Pablo Borysenco on March 14, 2023, 12:14hello
- I'm trying to determine why turbo mode doesnt work with pagination in my instance? - Please read my message - https://share.pluginus.net/image/i20230314121149.png - This product is not on file - https://share.pluginus.net/image/i20230314121239.png - Because it's not marked in the urology category - https://share.pluginus.net/image/i20230314121414.png
hello
- I'm trying to determine why turbo mode doesnt work with pagination in my instance? - Please read my message - https://share.pluginus.net/image/i20230314121149.png - This product is not on file - https://share.pluginus.net/image/i20230314121239.png - Because it's not marked in the urology category - https://share.pluginus.net/image/i20230314121414.png
Quote from info@pixelfish.com.au on March 15, 2023, 02:17Ok - so I have added that product to the urology category and reactivated Turbo mode and issue still persists?
Ok - so I have added that product to the urology category and reactivated Turbo mode and issue still persists?
Quote from Pablo Borysenco on March 15, 2023, 11:22Ok! My test - https://c2n.me/4i3YZv0
Ok! My test - https://c2n.me/4i3YZv0
Quote from info@pixelfish.com.au on March 16, 2023, 00:45thanks - all resolve now
thanks - all resolve now