Page Refresh Template Issues - BeaverBuilder
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
Our website is built using beaver builder and beaver themer, which we are using to create a shop archive page for a range of taxonomies. We are using WOOF on these pages to filter products.
Everything works great the first time, however, after applying some filters, then refreshing the page, WOOF seems to redirect to a version of the page that doesn't use our templates.
Steps to recreate issue:
- Visit: https://chelleon-migration-base.flywheelsites.com/skincare__concern/acne/
- Apply Filters > Filters load through AJX > Everything is great.
- Refresh the page
- Default shop page is loaded instead / you are no longer viewing the correct taxonomy archive.
This happens on all custom taxonomy pages.
Can you help us resolve this issue?
Thanks in advance,
Nathan
Hello Nathan
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Check on Advanced->Options - https://share.pluginus.net/image/i20220504082026.png and activate this extension - https://share.pluginus.net/image/i20220504082404.png and https://share.pluginus.net/image/i20220504082518.png
Hey Pablo,
Sorry your images are not loading properly. Please can you send the links again :)
Thank you
Hello
Ok!
Check on Advanced->Options - https://share.pluginus.net/image/i20220504082026.png and activate this extension - https://share.pluginus.net/image/i20220504082404.png and https://share.pluginus.net/image/i20220504082518.png
Hi Pablo,
We've done as suggested but the issue still persists unfortunately -
https://www.loom.com/share/d6825845d7ca48e18a0ceb3d24dfc58b
Hello Nathan
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png
Hi Pablo, where can we find the license key, please? It's not in the 'documentation' or 'Licensing' folders (that we could find)...
Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Hi Pablo,
Have submitted the purchase code and login details.
We've noticed another issue pop-up and looks like it's connected to the Turbo Mode - you'll notice that the filters now have an overlay and we can't access them on the front-end...
Btw, we're adding custom functions via the Snippets plugin.
Thanks.
Hello
Looks like you forgot to follow this recommendation - https://share.pluginus.net/image/i20220518103900.png My test - https://share.pluginus.net/image/i20220518105157.png
But there is another problem - All filter elements disappear. Can you turn off all your customizations and do a test?
you'll notice that the filters now have an overlay - Please create a screenshots with the issue
Hi Pablo,
RE the overlay when Turbo Mode is switched on: https://www.loom.com/share/756e3fed5e754f318e9a810484f408e9
Thx.
Hello
Please try to read this - https://products-filter.com/extencion/turbo-mode
It looks like you managed to solve this problem - https://share.pluginus.net/video/v20220523103127.mp4
The reason for this behavior could be: JS errors in the browser console or an incorrectly created search file