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Open Filter not showed on mobile in single product page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
umbo(@umbo)
6 Posts
Customers
November 3, 2021, 12:47

Hello to all. I bought the pro version of the plugin. I state that on desktop I have no problems, my problem refers to mobile phones. For the product page I inserted the widget in the product sidebar and selected"yes" on"Hide the widget on a mobile device and a button appears to show the filter" but the icon is not displayed, while in the product page shop is displayed correctly. The link to the site shop is https://ediliziamodernacz.altervista.org/shop/ while for the single product it is https://ediliziamodernacz.altervista.org/prodotto/collezione-cerimonia-1/.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 3, 2021, 13:59

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Try  to  add  in functions.php

do_action( 'woocommerce_before_single_product', function( $wc_print_notices, $int ) {
echo do_shortcode('[woof_mobile]');
});
#2
umbo(@umbo)
6 PostsTopic Author
Customers
November 3, 2021, 14:41

It doesn't work. It return me an error on frontend. I have written the credentials for wordpress in the private data. Can You help me please?

#3
umbo(@umbo)
6 PostsTopic Author
Customers
November 4, 2021, 11:09

Please don’t leave me alone

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 4, 2021, 12:36

Hello

Please  drop  me  FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#5
umbo(@umbo)
6 PostsTopic Author
Customers
November 4, 2021, 17:27

ok i sent them

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 5, 2021, 12:52

Hello

Please  check your FTP access

#7
umbo(@umbo)
6 PostsTopic Author
Customers
November 5, 2021, 13:56

Try to not insert the door Number. The credentials are right

#8
umbo(@umbo)
6 PostsTopic Author
Customers
November 6, 2021, 12:09

Did you enter?

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 8, 2021, 15:37

Hello

Unfortunately this does not work

 

#10