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One of the filters is not displayed in the store and the "toggle image terms" button does not appear

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Laura(@pablo-6)
11 Posts
Customers
February 18, 2021, 17:14

One of the filter blocks (by attributes ->"Características especiales del producto") is not shown in the store and in this same block we cannot use the"images" option either, since the"toggle image terms" button is not shown.

Thanks in advance for your support.

Regards

Last edited on February 18, 2021, 17:26 by Laura · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 19, 2021, 12:09

Hello

Please  drop  me  FTP access ( https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png ) I will  check  it

#2
Laura(@pablo-6)
11 PostsTopic Author
Customers
February 19, 2021, 23:15

Thanks Pablo, I have indicated the FTP access data in the"Private Data" section.

I await your news!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 22, 2021, 14:46

Hello

I changed the slug now everything works well

#4
Laura(@pablo-6)
11 PostsTopic Author
Customers
February 22, 2021, 18:56

Hi Pablo! Was the slug too long or what was really the problem?

Last edited on February 22, 2021, 18:58 by Laura · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 23, 2021, 13:35

Hello

Was the slug too long or what was really the problem? - Yes

#6
Laura(@pablo-6)
11 PostsTopic Author
Customers
March 2, 2021, 14:05

Ok Pablo, the truth is that now we have another problem, the filter"Bodega/Elaborador" does not show all the available options, there are 2 new attributes applied (As Laxas and Ollauri) each of them to a different product and these are not are showing in the filter.

It would have to show:
Pradorey (1)
As Laxas (1)
Ollauri (1)

... but if it shows:
Pradorey (1)

Regards

Last edited on March 2, 2021, 14:06 by Laura · #7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 3, 2021, 11:59

Hello

I  clered the  cache - https://c2n.me/4bae4PB

#8
Laura(@pablo-6)
11 PostsTopic Author
Customers
March 3, 2021, 13:20

Great Pablo!
Thank you very much for your support

Last edited on March 3, 2021, 13:23 by Laura · #9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 4, 2021, 11:39

Hello

Welcome;)

#10