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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

After entering a product ID and clicking 'get the product variations' it displays a list but there is nothing showing in the list (see https://app.screencast.com/FKzPLQHmN0R2c).

I disabled all plugins except WooCommerce and BEAR but still get the same result.

Any suggestions please?

 

Hello Paul

What plugin version number are you using?

 

Version 2.1.2

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png andĀ  wp-admin access - https://share.pluginus.net/image/i20210618130637.png -Ā  I willĀ  checkĀ  it

Information sent

 

This is the production site so if you need to do major testing, if possible, please do 'after hours' which would be 11pm EST to 8am EST.Ā  Thanks for your understanding.Ā  If you need to do a backup first then please use All In One Backup that you can see in the Admin menu.

 

Hello

OK! PleaseĀ  dropĀ  meĀ  FTP access - https://share.pluginus.net/image/i20210618130558.png ->Ā  https://share.pluginus.net/image/i20210618130637.png

 

FTP Info added

 

Hello Paul

PleaseĀ  do aĀ  tast

IĀ  didĀ  this - https://bulk-editor.com/why-the-attributes-of-one-product-can-be-seen-in-one-of-its-variants-and-no-attributes-are-visible-in-the-second-identical-product

Awesome! Thank you so very much.

 

Welcome;)