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Not showing products after filtering

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
SkovMedia(@skovmedia)
11 Posts
Customers
November 20, 2020, 22:07

Hi support

I installed WOOF on shop page and it worked fine.
Then I installed WOOF on a subpage for the shop and now it stopped working.

I tried the common known PHP-fix in functions.php, but then it just disappeared from the sidebar.

My website is in maintenance mode and you will need a login to solve this maybe.
Thank you in advance!

Best regards
Trine

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 23, 2020, 13:49

Hello Trine

drop  me  exact  link to the  issue

I tried the common known PHP-fix in functions.php  - What fix?

#2
SkovMedia(@skovmedia)
11 PostsTopic Author
Customers
November 24, 2020, 11:04

Hello Pablo

The site is hidden for maintenance, but I can give you login?

I tried this PHP-fix without luck: https://pixl.my/solved-woof-product-filter-conflict-with-elementor/

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 24, 2020, 15:09

Hello

I tried this PHP-fix  -  Please remove this third party code

Unfortunately, I cannot understand the reason if I do not see this problem

 

#4
SkovMedia(@skovmedia)
11 PostsTopic Author
Customers
November 25, 2020, 10:46

Would you like a login to inspect the filter?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 25, 2020, 14:55

Hello

I  did  a test - video  in  private  data

Everything seems to be working correctly. Please describe this problem in more detail.

#6
SkovMedia(@skovmedia)
11 PostsTopic Author
Customers
November 25, 2020, 16:32

If you tick on any of the attributes under a category in the filter, it does not show the ticked off products. Do you see?

https://honningklinken.dk/butik/?swoof=1&paged=1&pa_honningtype=foraarshonning
Shows all products still and no selected items, regardless of the filter being in use.

It seems there is has occurred an error, because it did show the selected product attributes in the beginning.

#7
SkovMedia(@skovmedia)
11 PostsTopic Author
Customers
November 25, 2020, 16:35

It seems like my Custom CSS under Advanced in settings, caused the problem.

Can you help me with the custom CSS, so it won't inflict the filtering?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 26, 2020, 12:07

Hello

CSS it does not affect filtering

Please  disable  ajax  mode and  do a  test

OR

Remove  this products block - https://c2n.me/49YNEhP.jpg

#9
SkovMedia(@skovmedia)
11 PostsTopic Author
Customers
November 26, 2020, 16:01

I had ajaxified my widget in Elementor - hence the error.

It is now working again and I am very grateful for your help, Pablo!

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 27, 2020, 13:45

Hello

Welcome;)

#11