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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
thefiltah(@thefiltah)
68 Posts
Customers
December 19, 2019, 20:06

i have tried several different computers

i have cleared cache on site aND ON THEM AND ON BROWSWERS.

STILL NOTHIN is woerking.

please help.

thanks

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 20, 2019, 11:21

Hello

what version of the plugin are you using?

#2
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
December 20, 2019, 18:02

I am using latest version. I tried it and didn’t work realized I needed an update so I updated and still nothing.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 23, 2019, 11:38

Hello

Please write me the version number.

Check  browser  console (F12) Maybe this is a JS error

#4
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
December 24, 2019, 12:18

Version 2.0.4

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 24, 2019, 12:33

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

And  update the  plugin  to  latest  version - https://bulk-editor.com/howto/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

#6
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
December 27, 2019, 06:29

done

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 27, 2019, 11:30

Hello

Did  you  update the  plugin?

Clear  all  cache.

If  no luck - drop  me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#8
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
December 31, 2019, 20:52

thank you so much.

its working now.

 

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 2, 2020, 11:22

Hello

Welcome;)

#10