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Not functioning in Safari

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
epoch(@epoch)
4 Posts
Customers
April 9, 2024, 19:26

Hi,

The plugin works great in all browsers except Safari.
Is there a fix or patch available for this?

Please see:
https://americanhomescny.com/  ("Let's Get Started" search bar) and
https://americanhomescny.com/homes-search/

Thanks for your help!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 10, 2024, 10:45

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

clear all cache and do a test

#2
epoch(@epoch)
4 PostsTopic Author
Customers
April 10, 2024, 15:37

Hi,

Thank you for your response!
However we are using the free version... Version 3.3.4.2
Do we need to purchase the license for this to work in Safari?

#3
epoch(@epoch)
4 PostsTopic Author
Customers
April 10, 2024, 22:01

I purchased the latest version and updated the plugin to Version 3.3.5.3
There doesn't appear to be a license key included with the Envato purchase.

However the issue with Safari still persists.

Please advise, thank you!

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 11, 2024, 10:47

Hello

However we are using the free version... Version 3.3.4.2 - This is the old paid version of the plugin. I strongly recommend downloading plugins only from the official source

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#5
epoch(@epoch)
4 PostsTopic Author
Customers
April 11, 2024, 15:30

Hi, I located the license key.
Please see hidden data.

I have followed the steps indicated, however this still does not seem to work with Safari browser.
Please advise. Thanks again for your help!

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 12, 2024, 11:06

Hello

Ok!  Please delete all your JS customization  - https://share.pluginus.net/image/i20240412120630.png clear cache and do a test

#7