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No navigation or titles on popout gallery

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Casual Badger(@casual-badger)
16 Posts
Customers
October 25, 2020, 17:52

Hi David,

Please see this example variable product, sorry about the potty-mouth......   https://insultinggifts.com/product/oh-for-fucks-sakes-mug-15oz/

If you click on any photo -- whether it's the main product photo on product load or any of the variation photos...

Only one photo pops open, with no navigation arrows, and no image title.

Previously if you clicked on any photo -- there would be an arrow you could use to click through a popout gallery of all photos for that variation. AND whatever text was in the image"title" field would also be visible.

I'm guessing this is because some settings have been changed, and set default to"off" -- I've looked through the plugin settings in WooCommerce > Products Filter -- and looked through each tab, but I can't see where to turn both things back on.

Please can you provide instructions rather than a video to watch, I'm dyslexic with OCD and find the videos very difficult. Thank you so much,

Katie

Last edited on October 25, 2020, 17:53 by Casual Badger · #1
Casual Badger(@casual-badger)
16 PostsTopic Author
Customers
October 25, 2020, 18:51

(UPDATE -- I just noticed -- on a phone I CAN scroll through the popout gallery pics by swiping left and right with my finger. But on a laptop, there are no navigation arrows... or image titles... and I can't figure out where this setting has gone... thanks)

Last edited on October 25, 2020, 18:52 by Casual Badger · #2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 26, 2020, 13:05

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

My plugin has nothing to do with this issue. Filter does not affect product template

 

#3
Casual Badger(@casual-badger)
16 PostsTopic Author
Customers
October 26, 2020, 16:29

Ugh I'm sorry my mistake... I have the wrong plugin! But I did notice that I am missing a license number for the update I paid for in June 2020 -- I put the details in the private data area. Is it the same as the original license from 2017, or should it be a different number, and if so where can I find it for my records? Thanks.

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 27, 2020, 12:16

Hello

Is it the same as the original license from 2017 - Yes/ You just extended support

#5