No filter options after choosing initial filters
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, we have installed the pro version of product filters for Woocommerce (purchased from Code Canyon)
We have installed the software on https://fragrancehouse.co.uk
Our client is asking the following question:
"When filters are selected and the options are displayed after clicking 'apply filter', is it possible for the filter options to continue to display?.
Currently, the only way this can work, is to clear the initial filter choices and start again.
Screen shot 1 = initial filter selection https://fragrancehouse.co.uk/wp-content/uploads/2023/09/Screenshot-1.png
Screen shot 2 = no option to apply additional filters https://fragrancehouse.co.uk/wp-content/uploads/2023/09/Screenshot-2.png
Are there any settings that we may have missed, or potential conflicts that you may be aware off?
Many thanks
Richard
Hello Richard
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check it
This looks like a conflict with a third party plugin. Can I disable plugins to tets?
Hi Pablo, I have sent the info requested via the private link provided.
Many thanks
Richard
Hello Richard
I disabled this plugin - https://share.pluginus.net/image/i20230918122754.png
My test - https://share.pluginus.net/image/i20230918122820.png
Hi Pablo.
Many thanks for all your help here, it's greatly appreciated.
We are going to switch off the feed that's causing the issue and write our own code so we can continue using the filters.
Fantastic customer support.....
Hello Richard
Welcome;)