No checkboxes, no radio, no price filter after version 1.3.4
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
All filter types have disappeared from the sidebar after the update to version 1.3.4.
I don't see checkboxes or radio buttons anymore.
The bar for filtering products by price is no longer visible either.
Is there anything I can do to correct this problem?
(I've purged the cache)
I have just restored v.1.3.3
Checkboxes are visible, radio buttons too and woo range-slider is still available for"search by price" filter.
I see that version 1.3.4.1 of HUSKY - Products Filter Professional for WooCommerce is now available, but I'm afraid I'll have the same problem as with 1.3.4...
Hello
Yes we fixed some bugs.
But unfortunately I do not know if these problems could be the cause of this behavior. Update the plugin and if this behavior persists, write to us and we will fix it.
@kureman
Hello
If the problems still there in the secret area [blue button on the top right] of this ticket please share wp-admin+ftp access to investigate and fix the issue
Hello again, sorry for my late reply.
I still have the same issue after v.1.3.4.2...
I shared wp-admin first, let me know if you need more.
Hello
As I see you have an old version of the plugin installed and this is a live site.
So I need FTP( https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png ) so that I can safely update the plugin and in case of problems quickly return the old version
Sorry, I have never shared FTP acces so I don't really know how to do it. I am looking into how to do it but it will take a little time.
Meanwhile, will it help you to investigate with wp-admin access only and plugin update ?
I can update the plugin to v.1.3.3 to v.1.3.4.2 but since there is an issue at the moment I don't like to let the site in this state for long.
Hello
Since this is a live site we need ftp access
, I have never shared FTP acces - you can write to the hosting support
Hello,
Ok, I got it, it was easier that I thought.
Do you want the access to .../public_html/wp-content/plugins/woo-product-slider/ or more ?
No! my plugin is - \wp-content\plugins\woocommerce-products-filter\
But I need access to the plugins folder - .../public_html/wp-content/plugins/
Oops, sorry, of course, products-filter...
I think it's ok now, tell me if something missing!
Hello
Please do a test
Hello
Thank you for your help, it's ok now!
Could you tell me what was the cause of this issue?
Hello
I switched the price slider type to ion-slider. And changed the style of the checkboxes in the tab Design
Welcome ...