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"Next" button does not work on mobile with step-by-step filter

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Piotrk87(@piotrk87)
23 Posts
Customers
October 4, 2021, 10:22

Hi Team,

The shop is created under the following website: http://www.jakaoferta.stronazen.pl/wyszukiwarka-abonamentow/

 

If you open from mobile you can see you are not able to move to the next step, since the"Next" button is not clickable no matter what you choose on the filter. It is ok on desktop. Please advise.

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2021, 12:27

Hello

Please  drop me  wp-admin+FTP access   - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png -  I will  check  it

#2
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 4, 2021, 13:16

OK, I have provided you with the details. Let me know what you did since this website may be updated using a migrate option and I wouldn't like things to disappear ;)

#3
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 5, 2021, 15:26

Hi @pavlo_borysenco, do you think there is any chance that you will look into this soon? I am trying to make this functional this week.

#4
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 5, 2021, 17:21

Just one note: SeedProd Plugin is enabled to show maintenance mode while I'm not testing it. I don't want Google to index this side, so you may need to disable it before checking how things work.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 5, 2021, 18:00

Hello

Please  do a test

#6
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 5, 2021, 18:16

Hi.

I've cleared cache, but there's no change.

 

Piotr

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 6, 2021, 11:00

Hello Piotr

My  test - https://c2n.me/4dzdFt5

Please  press Ctrl+F5

#8
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 6, 2021, 11:12

Hi Pablo,

Thanks for looking into this.

This is working, but there's a huge delay in the button to become clickable (let's say around 10 seconds). I assume this has something to do with computing power on the server side?

Is there any way to speed it up?

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 6, 2021, 11:57

on my video it's less than a second

how can I repeat this

#10
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 6, 2021, 12:19

Hi Pablo,

I am not sure about the reason for the difference. Please see how it works on my mobile. This is on various browsers:

https://streamable.com/jvrso2

The button does not appear clickable.

Last edited on October 6, 2021, 12:20 by Piotrk87 · #11
Piotrk87(@piotrk87)
23 PostsTopic Author
Customers
October 6, 2021, 17:38

Please disregard for now, i will give up this for the time being. Will write here again in case something changes.

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2021, 11:19

Hello

Ok! in this case, you can go to the file - wp-content\plugins\woocommerce-products-filter\ext\step_filer\js\step_filter.js

and change this number to 30 - https://share.pluginus.net/image/i20211007121903.png

#13