PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

New Catergories Not Showing

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
American(@american)
27 Posts
Customers
December 28, 2022, 03:26

When we create new catergories they are not showing on the product filter in the shop. We can see them in the product listing but in the side filter they are not showing. We cleared, Redis cache, server cache,nitropack and Cloudflare but still can not get them to show up.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 28, 2022, 13:06

Hello

https://c2n.me/4htBZZU.png - You have no products in this category. Your  settings - https://c2n.me/4htC3DG.png

And, please, don't forget about that cache - https://share.pluginus.net/image/i20221228110602.png

Please  renew  your  support

#2