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Need help with custom attributes

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi, I installed the plugin and everything was perfect.

The problem arises with the custom attributes. When I started using the filter, I had two attributes: size and color. However, and despite the fact that there are products with each of the attributes, when I try to filter products it tells me that they were not found.

In the meantime, I tried creating a new attribute and applying it to a product to test. Using that attribute, the filter does work.

The problem is that it does not work with filters that were already created before I started using the plugin.

What is the reason for this?

Hello

Please  drop  me  exact  link to the  issue

Sure. https://designplus.com.ar/shop/

Hello

It looks like a conflict with a third party plugin

Can you drop me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

I deactivated some plugins and it got fixed. Thank you!

Hello

Great!  Welcome;)