
Federicoknudtsen@gmail.com(@federicoknudtsen-gmail-com)
4 Posts
Customers
Quote from Federicoknudtsen@gmail.com on July 31, 2023, 23:07
Hi, I installed the plugin and everything was perfect.
The problem arises with the custom attributes. When I started using the filter, I had two attributes: size and color. However, and despite the fact that there are products with each of the attributes, when I try to filter products it tells me that they were not found.
In the meantime, I tried creating a new attribute and applying it to a product to test. Using that attribute, the filter does work.
The problem is that it does not work with filters that were already created before I started using the plugin.
What is the reason for this?
Hi, I installed the plugin and everything was perfect.
The problem arises with the custom attributes. When I started using the filter, I had two attributes: size and color. However, and despite the fact that there are products with each of the attributes, when I try to filter products it tells me that they were not found.
In the meantime, I tried creating a new attribute and applying it to a product to test. Using that attribute, the filter does work.
The problem is that it does not work with filters that were already created before I started using the plugin.
What is the reason for this?

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 1, 2023, 11:44
Hello
Please drop me exact link to the issue
Hello
Please drop me exact link to the issue

Federicoknudtsen@gmail.com(@federicoknudtsen-gmail-com)
4 PostsTopic Author
Customers
Quote from Federicoknudtsen@gmail.com on August 1, 2023, 13:22
Sure. https://designplus.com.ar/shop/
Sure. https://designplus.com.ar/shop/

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 2, 2023, 10:45
Hello
It looks like a conflict with a third party plugin
Can you drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hello
It looks like a conflict with a third party plugin
Can you drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Federicoknudtsen@gmail.com(@federicoknudtsen-gmail-com)
4 PostsTopic Author
Customers
Quote from Federicoknudtsen@gmail.com on August 2, 2023, 13:58
I deactivated some plugins and it got fixed. Thank you!
I deactivated some plugins and it got fixed. Thank you!

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 3, 2023, 11:24
Hello
Great! Welcome;)
Hello
Great! Welcome;)