Need Help :)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello Pablo Borysenco, I hope you are well.
I have three problems regarding your filter:
(1) Display and functionality problem only on the home page. On the store page the filter works correctly.
Indeed on the home page, while the filter is supposed to display a hierarchical version, it offers only one choice, and launches the search. But I would like to have 3 choices, Brand attribute, Model attribute, Series attribute.
(2) On the filter in general, I would like the hierarchical filter to work as follows. When I select a choice, the second choice is automatically displayed. Currently I have to click on the button to get the second attribute, then click again to get the third attribute and then click one last time to finally start the search.
(3) It seems that the style does not work. Indeed, I can't get another design.
Hoping to have been clear,
I thank you in advance
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello,
I do the update but still the same problem
I give you the licence key,
Thanks
Since the last update, the plugin on the website is locked, I can't use it !
Hello
Update turbo mode file, please
Read this please( https://share.pluginus.net/image/i20220916082337.png ) - https://products-filter.com/extencion/turbo-mode
Ok thanks Pablo,
However, I still have the same problem that the filter is not the same on the home page and on the shop page.
I would like to be able to filter also on the home page in hierarchical mode, so several choices. Currently I can only choose one choice, and the filter returns to the shop page.
Hello
Ok! Please watch this video - https://products-filter.com/video#beGT6p_look
Read this - https://products-filter.com/extencion/hierarchy-drop-down
disable turbo mode
Delete your customization - https://c2n.me/4gE4Yfx.png
Check option - https://c2n.me/4gE4ZEc.png and on widget settings - https://c2n.me/4gE5CHe.png
Hello Pablo,
I looked at your link, but I'm not sure if it answers my problem.
What I would like is to have the same filter as on the store page, on the home page.
I know it's possible but I can't set it up.
Hello
This is the solution to your problem, please follow my recommendations.
Turn on autosubmit in the widget settings(the widget you use on the homepage).
I'm really sorry Pablo, but for the time being I can't set up your plugin.
1) Autosubmit is on and your settings, but still the same, the filter on the home page is still different than the filter on the Store page.
2) when I filter the products on the Store page, the products do not update.
Hello
is still different than the filter on the Store page. - I want to clarify something. The filter on the home page is different because you changed it with custom CSS - https://c2n.me/4gFR8W6.png I now want to help you so that the filter on the home page redirects to the store page only after pressing the"GO" button
Now it doesn't work because you have several filters on the home page, this overrides the settings - https://share.pluginus.net/video/v20220920101616.mp4
Please remove all widgets (filters) on the home page, remove all your CSS customizations
Use the shortcode to display the filter on the home page - https://products-filter.com/shortcode/woof
so that the hierarchical filter is redrawn without reloading the page: ajax_redraw=1
so that the hierarchical filter is redrawn without pressing the"GO" button: autosubmit=1
To make the shortcode show only the hierarchical filter: by_only='none' tax_only='serie_new'
there should be a shortcode like this [woof ajax_redraw=1 autosubmit=1 by_only='none' tax_only='serie_new' ]
Make sure there are no other WOOF filters on the homepage because this will override the shortcode settings
On the shop page(and on any other pages, except for the home page), use a regular woof widget. you can return the old settings. https://share.pluginus.net/image/i20220920103210.png
If you fail to get a good result. Give me the exact links to customize the home page and widget on the shop page
Hello Pablo,
I wanted to thank you, thanks to you, I got what I wanted.
Everything is running correctly now
I have one last question: How is it possible to improve the speed of the filter, other than by the boost mode, because I use hierarchical taxonomies.
Thanks
Hello
Please check options Advanced->Options - https://c2n.me/4gH23Df.png
Do the test not as an administrator(Log out)
Deeper optimization - https://products-filter.com/searching-is-slow