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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Dear Sirs,

I have purchased your BEAR Bulk Editor PRO and love it. But I have compability issues with WooMultiStore plugin Version 5.2.4 | By Lykke Media AS.

Once I make a product change such as example product title on the Master sites product page through BEAR Bulk, it doesnot seem to send the changes until I do a second change and in that case it sends only the first one, so still not upto last change made. But when I use the regular product page on WooCommerce to update for example product title, it sends immediately and i dont need to do a second change.

Any suggestions?

Regards

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Do you have caching plugins?

Hello Pablo,

I did what you requested and added as well login data, to the test demo shop.

No cache plugins, since we work with dev.

Hello

Please checkย  your access - https://share.pluginus.net/image/i20231127143038.png

Hello,

I updated.

Hello Pablo,

You can try to edit through BEAR Bulk Editor, KLINT โ€“ COLA LIME โ€“ 4.

This product is syncronized to dev.vapesweden.se, the issue i have is that once one changed is made through BEAR Bulk Editor, it require me to do an additional change before it goes through ajax sync through WooMultiStore plugin Version 5.2.4 | By Lykke Media AS. This creates a issue.

But if I use the regular editor, it syncronize directly to our B2B shop dev.vapesweden.se

Regards

Hello

Ok! As I understand it, this is not a standard multi site. Then you should write to the developer of this third-party plugin and ask what hooks he uses to synchronize products

Hello Pablo,

I received today an answer and they use"woocommerce_update_product" to detect the changes in a product and sync to child stores but still I have issues with BEAR Bulk Editor not sending the first changes until I do the second time.

Regards

Hello

https://share.pluginus.net/image/i20231130101429.png - our plugin calls these hooks after every product change. You can also see that the product changes correctly (check on the product editing page). Perhaps this third-party plugin does not respond correctly if the product is changed in ajax mode

For sure, so what is the solution? remove BEAR or can you guys check why it breaks?

ย why it breaks? -ย  my plugin works correctly and does the job it was designed for. Unfortunately, I donโ€™t know why the synchronization plugin does not update products on our other site.

We cannot be held responsible for third party plugins

And I'm still trying to find the reason for the incompatibility. That's why I asked to find out the hook. And when the necessary hooks are there, I suggested another reason for the incompatibility - https://share.pluginus.net/image/i20231130130204.png But I can't check this because I'm not the author of this third-party plugin.

I really don't know what I should fix if my plugin is working correctly. If we're talking about compatibility with a 3rd party plugin, I don't mind helping. That's why I ask questions that can help find the cause of the incompatibility

by the way, test: After changing the product data in my plugin, just try to reload the page (in the editor) and check if the data has been synchronized