Multiple Tab Filter not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello Team,
We are using HUSKY – Products Filter Professional for WooCommerce filter on our website for searching Tires and Wheels according to their brands & attributes added in the filter dropdown. We are using Elementor page builder in WordPress to add both"Search Tyres" &"Search Wheels" as you can see in this screenshot - https://prnt.sc/gS0gBhd-EUXY
This filter is added with the help of Woof Shortcode and put in the Elementor Tab Option, here you can check in this screenshot - https://prnt.sc/1kW6lQqFS-X6
The same shortcode is used for both filters -"Search Tyres" &"Search Wheels" but their dropdown brands and tag attributes are different.
I am using these attributes in the shortcode to enable Ajax - autosubmit="1" is_ajax="1" cajax_redraw="1"
Why they are not working together when we filter the values from the dropdown for Search Tires, it works with Ajax and shows the results perfectly without loading the page, but in the same session when we click on Seach Wheels it is not working unless we click on Filter. You can do the test here, you will understand what I am referring to - https://staging2.tireworldusa.com this is the staging version of the website so you can test here.
I thought the redirection added along with the shortcode is causing the issue but it is not causing any issue.
What is the possible solution to get this done? How both the tab filter for Tires and Wheels search works without any glitches. Also, the reset button is not working, it might be a glitch. So can you please help me with this?
Let me know in case of any further information is required.
Thank you!
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello
I am using the free version of the plugin so don't have the License Key for the same. Could you please help?
Meanwhile, I have updated the plugin version but it still did not work. Please get back to me how we can proceed
Thank you!
Hello
Your site - https://share.pluginus.net/image/i20241016144151.png
Hello
The website issue has been fixed, can you please look into the filter now? It would be highly appreciated.
Let me know in case of any question
Thank you!
Hello
Ok! You are using a very old and paid version of the plugin.
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
We do not support old versions and plugins without a license.