Quote from Pablo Borysenco on July 7, 2020, 12:33

Hello

So you do not have the correct data (access to the database) for statistics.

I am unbale to access wp-admin because of this. - Very  strange!

Fast fix - in  file - wp-content\plugins\woocommerce-products-filter\ext\stat\index.php - add  code - https://c2n.me/48idtBZ.png

return false;

do  test  please

 

 

Quote from Wicko on July 7, 2020, 12:39

ok cleared the error on the front end but still unbale to access backend. Might be due to Admin Toll security issue which I will check now.

 

thank you

Quote from Wicko on July 7, 2020, 13:41

Not Admin Tools but another issue.

I notice that none of the filter are working now in the front end.

When I try to access the admin site I get the error:  Sorry, you are not allowed to access this page.

Quote from Wicko on July 7, 2020, 17:45

site up and running and have full admin access.

Filter appears to be working.

But do I need to edit out the return false; comment to get the stats working again?

Quote from Pablo Borysenco on July 8, 2020, 11:04

Hello

But do I need to edit out the return false; - Yes!  And check access to the database - https://c2n.me/48j6r71.png

Quote from Wicko on July 8, 2020, 12:55

Where do I find these fields for the server so I can add the details?

Quote from Pablo Borysenco on July 9, 2020, 11:25

Hello

ask for your hosting support (database/MySQL  access)

Quote from Wicko on July 9, 2020, 11:29

I don't understand. I have full database access and have MyPHPadmin to edit the database settings.

But your screenshot does not look like it is within the database but somewhere within WordPress admin.

Quote from Pablo Borysenco on July 9, 2020, 12:11

Hello

This is the necessary data to connect to the database. In hosting support know this.

Quote from Wicko on July 9, 2020, 12:23

I have added the database details to the private tab.

Is that what you were looking for?
I thought you needed me to edit these somewhere within the site

Quote from Pablo Borysenco on July 10, 2020, 11:32

Hello

it seems we did not understand each other

for statistics to work, you should set up these fields  - https://c2n.me/48j6r71.png  I do not need this access.

Note: localhost - not suitable for this

 

Quote from Wicko on July 10, 2020, 11:42

Sorry but I don't know where these fields are.

I have looked on all tabs in woocommerce > settings > product filter

 

Quote from Pablo Borysenco on July 10, 2020, 12:37

Here - https://c2n.me/48l93PU.png   - If  you  enabled   statistic   extension

Read  this - https://products-filter.com/extencion/statistic/

 

Quote from Wicko on July 10, 2020, 12:44

Ok then this is why I can't find it. The Statistic tab is not available in my site. I have checked the extensions and it is selected.

I am running

WOOF - WooCommerce Products Filter v.2.2.4
please confirm this is the latest version.

 

regards

David

Quote from Pablo Borysenco on July 13, 2020, 11:12

Hello  David

Did  you  do  it - https://c2n.me/48mNVre.png

Quote from Wicko on July 13, 2020, 11:20

No as unbale to edit Statistics tab as it does not show up in WP-admin.

regards

David

Quote from Pablo Borysenco on July 13, 2020, 11:26

Looks like we didn’t understand each other.

I gave you this solution - https://c2n.me/48mP2PH.png  - Now for the statistics to start working, delete this custom code

Quote from Wicko on July 13, 2020, 11:48

Yes ok. Realise now that I have to remove false to see the Statistic tab. Before I was not able to open WordPress admin when this was true.

I have added Database details now.

 

Thank you

Quote from Pablo Borysenco on July 14, 2020, 11:10

Hello

Ok!  Welcome;)