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Mobile filter not clickable

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello!

The mobile filter button is not clickable. I have enabled the mobile mode and also put the shortcode [woof_mobile] where I want it. I can see the sign OPEN FILTER but I can't click it.
I saw you resolved this problem for another person but the solution isn't public.

This is a staging site.

Can you please help?

Hello

This button is not related to my plugin - https://share.pluginus.net/image/i20240530123034.png

also your current theme hides the widget for mobile devices - https://share.pluginus.net/video/v20240530123900.mp4

It looks like this is a conflict between two settings for mobile devices

Hello, yes, this is a button that I created.

But even if I add your shortcode not in the hidden container, it still not clickable.

Please check now.

I think I fixed it!

After a bit of digging I understood what you meant! The problem was that I was hiding for mobile ,the container where the woof shortcode for desktop was. Now I think it works fine.

Thank you!

If something comes up again, should I text here or open a new ticket?

Hello

ok. great!

You can continue in this topic.