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Mobile filter button not clickable – HUSKY Filter + Enfold theme

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
netplanner(@netplanner)
2 Posts
Customers
December 16, 2025, 20:04

Hello Support Team,

I’m experiencing an issue with the HUSKY - Products Filter Professional for WooCommerce on the following website:

Website: https://www.hydrogeoitalia.com
Theme: Kriesi – Enfold
Environment: fully updated

  • PHP 8.3

  • WordPress 6.9

  • Enfold 7.1.3

  • HUSKY Filter 3.3.7.3

Issue description

  • The HUSKY filter is inserted using the Widget inside the Products page.

  • On desktop, the filter is visible and works correctly.

  • On mobile devices, the label “Open filter” is visible, but:

    • it is not clickable

    • the filter panel does not open

    • no JavaScript errors are shown in the browser console

Additional notes

  • The issue seems related to the mobile toggle behavior of the filter.

  • The system is fully updated and the problem is reproducible on multiple mobile devices and browsers.

Could you please investigate this issue and provide a fix or workaround?
At the moment, the filter is unusable on mobile.

Thank you in advance for your support.

Best regards
Roberto

#1
Alex Dovlatov(@alexdev)
423 Posts
December 17, 2025, 14:30

Hello Roberto

Thank you for the detailed report. This is a JavaScript conflict between Enfold theme and HUSKY filter on mobile devices.

Please check:

- Do you have any JavaScript optimization/minification plugins active?
- Do you have any caching plugins that might cache old JS files?

In the meantime, try adding this code to your theme's functions.php (or Code Snippets plugin):

add_action('wp_footer', 'fix_husky_mobile_click', 999);
function fix_husky_mobile_click() {
?>
<script>
jQuery(document).ready(function($) {
// Force rebind click event for mobile filter button
$(document).on('click touchend', '.woof_mobile_filter_btn', function(e) {
e.preventDefault();
e.stopPropagation();
$('.woof_redraw_zone').toggleClass('woof_mobile_open');
return false;
});
});
</script>
<?php
}

This code forces the click event to work even if Enfold interferes with it.

Also will be good if you will create stage site using Duplicator and share wp-admin access to it to make tests (in the secret area of this ticket), maybe Enfold not related to this issue and its conflict with one of the plugin

Place please actual purchase code of the plugin into the secret area of this ticket:
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png

 

#2
netplanner(@netplanner)
2 PostsTopic Author
Customers
December 17, 2025, 17:57

Hello Alex,

Thank you for your previous suggestions.

I have applied the code you provided in functions.php, but unfortunately the mobile filter button is still not clickable and the filter panel does not open (your code is still there).

I have created a staging clone of the site and I am sharing both the purchase code and wp-admin access with you via the private area of this ticket.

Please note:

  • You will see that there are currently no caching or JS optimization plugins active.

  • The site environment is fully updated.

Could you kindly check directly where the problem might be? I would appreciate your guidance or a fix from your side, as the issue is reproducible on mobile devices.

Thank you very much in advance for your support.

Best regards,
Roberto

#3