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Missing thumbnail cannot be edited in bulk editor

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
wmdvanzyl(@wmdvanzyl)
9 Posts
Customers
October 7, 2020, 11:59

My product images have become missing. I want to add them in the bulk editor, but there is nothing in the field to click on. I can change the thumbnail of an item that already has a thumbnail, but i cannot add one or edit a missing one.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2020, 12:26

Hello

Please check  it - https://c2n.me/49lDJss.png

Or  add  it  on settings tab - https://c2n.me/49lDMUT.png

#2
wmdvanzyl(@wmdvanzyl)
9 PostsTopic Author
Customers
October 8, 2020, 09:51

Your first option will reset every thumbnail in the site?? I don't want that.

Your second screenshot doesn't make sense either. i don't have an"image" field and i can already see the Thumbnail field in the bulk editor. The issue is i cannot click it.

See video in private content.

 

 

Last edited on October 8, 2020, 09:51 by wmdvanzyl · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 8, 2020, 10:35

Hello

Please drop me  wp-admin+FTP access  I will  check it

Disable all plugins that affect images

#4
wmdvanzyl(@wmdvanzyl)
9 PostsTopic Author
Customers
October 9, 2020, 15:57

Do i put it in private data or send PM?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2020, 09:50

Hello

in private data - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#6
wmdvanzyl(@wmdvanzyl)
9 PostsTopic Author
Customers
October 12, 2020, 11:25

It's in there

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2020, 14:41

Hello

Add CSS please

img.attachment-thumbnail {

min-height: 30px;

min-width: 30px;

}

My  test - https://c2n.me/49pgTLG

 

 

#8