Missing attribute filters after selecting the attribute value from the menu
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Dear Support Team
I placed the attribute along with their names (values) it the top menu.
Once I've selected the particular value from the dropdown list, the filter with the relevant attribute name disappears from the sidebar.
For example, if I go to top menu, than click RODZAJ ETUI -> PORTFEL, that the filter namer RODZAJ ETUI goes away while it was there before. I would be immensely appreciated if you took a look at the attached screenshots that clear the issue up visually.
Please find all the website details in the private area.
Kind regards,
Karol
Hello Karol
This is how the plugin works correctly
There is a big difference between a filter and a menu
Filter - this makes search queries and displays the result on the current page
Menu - redirects to other pages (in your case, the taxonomy page)
On the taxonomy page, the filter shows only child taxonomies
This is a very logical behavior. On the taxonomy(attribute) page, you can show ONLY products that belong to the taxonomy OR child taxonomies. It makes sense to show only child taxonomies( of the current taxonomy ), because clicking on any other taxonomy will always give zero products )
Dear Pablo
Thank you for a very clear explanation, hopefully satisfying to my client.
I have one more issue which concerns a hierarchy drop-down list. It doesn't appear on mobile.
Could assist me with that please ?
Please add CSS
width: 100% !important;
}
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato