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Licence move

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
XmarmaX(@marmatek)
2 Posts
Customers
August 8, 2020, 00:32

Hello

Our website was in subdomain in development phase now it will go live at the another server.

How can we deactivate the licence than active at the new server ?

 

Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2020, 11:30

Hello

The license works for subdomains without limitation. In your case, everything is ok!

#2
XmarmaX(@marmatek)
2 PostsTopic Author
Customers
August 14, 2020, 08:42

Hello

We moved our site from a virtual machine (Amsterdam) to another virtual machine (Frankfurt). Almost all of our configuration is lost even we copied all database.
When we press the save button, plug-in settings are turning to factory settings now. (Also It is not possible to activate any extension, or change any settings therefore we believe that it is related with licence)
We think that it happens because of VM change.

I am sharing private data, please check

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 14, 2020, 12:20

Hello

we believe that it is related with licence) - No!

Read  this  please -  https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works/

#4