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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
samoscratch(@samoscratch)
4 Posts
Customers
June 14, 2024, 21:25

Hello,

Please see video that will explain further.

https://www.loom.com/share/296710f4e12645f9ac0a62b224bbd356?sid=07190e8f-f9a5-4b8b-ac95-b6680e08db6e

Any way to address this? I don't know how to use meta fields unfortunately.

Thanks.

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 17, 2024, 08:32

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check it

#2
samoscratch(@samoscratch)
4 PostsTopic Author
Customers
June 20, 2024, 01:23

Hi,

Thank you for response, I entered the information.

Thanks again for checking.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 20, 2024, 09:44

Hello

My  test -  https://c2n.me/4l3CoWh.mp4 - The plugin works great with standard fields.

Is this your custom functionality? - https://c2n.me/4l3Cwmz.png or is this a functionality of a third-party plugin?

#4
samoscratch(@samoscratch)
4 PostsTopic Author
Customers
June 20, 2024, 17:30

Hi,

I assume that it is custom, unfortunately I did not build the website so I don't have a definite answer.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 21, 2024, 09:22

Hello

ok! Can you drop me ftp access  - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check this code

#6
samoscratch(@samoscratch)
4 PostsTopic Author
Customers
June 21, 2024, 16:22

Thank you, appreciate it, I would have to ask the host for ftp access since it is managed by a company.

Would something like this work instead?

https://wordpress.org/plugins/wp-file-manager/

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 24, 2024, 09:19

Hello

Please provide us with FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png  . Unfortunately, using the file manager is not safe.

#8