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Layout Issue on Collection Pages Caused by Husky Filter Plugin

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
digitalbug(@digitalbug)
17 Posts
Customers
October 16, 2024, 11:11

We have identified an issue on our collection pages, where the layout becomes disorganized when navigating beyond the first page in pagination. On these pages, some rows display two products, others three, and product photos appear inconsistently sized. The intended layout should have four products per row on desktop and two per row on mobile, with all product images maintaining the same dimensions.

After troubleshooting and deactivating all plugins, we found that your plugin, Husky Filter, is the source of this issue. Could you please assist us in resolving this as soon as possible? The inconsistency in layout is impacting our user experience and sales.

Please check the screen recording of the problem: https://we.tl/t-mvBk1Xhh1R

We would like to keep using your filter however it is crucial for us to solve the problem. Thank you!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 16, 2024, 16:42

Hello

Unfortunately some themes are not compatible with ajax mode. Try disabling Ajax mode and do a test.

#2
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
October 17, 2024, 09:58

Hello, we disabled Ajax mode, but the problem still persists :(

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 17, 2024, 11:53

Hello

ok! Looks like you disabled my plugin

What plugin version number are you using?

#4
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
October 17, 2024, 21:16

Yes, we have disabled your plugin because it is causing the issue. Our products on collection pages look disorganized on every subsequent page, even before filtering. :(

 

We are using version 3.3.4.4 of the plugin.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2024, 11:07

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check  it

#6
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
October 18, 2024, 12:02

Hello, I have added all details you need, thank you!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 21, 2024, 11:51

Hello

Please  do a test

#8