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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
thefiltah(@thefiltah)
68 Posts
Customers
August 12, 2021, 17:25

https://share.vidyard.com/watch/zUL3T94h6rUHoSF9zaZspf?

 

i would like to know if i have the latest version according to envanto i do .

when i click on the plugin i am getting an issue which is shown in video.

any other plugin i open no issues.

thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 13, 2021, 10:49

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#2
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 13, 2021, 21:26

shared and thank you

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 16, 2021, 10:05

Hello

Please  add  link to your site

#4
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 17, 2021, 02:27

https://www.thehoodshoppingnetwork.com/wp-admin/

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 17, 2021, 11:10

Hello

Please  check  your access - https://share.pluginus.net/image/i20210817120946.png

#6
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 17, 2021, 12:26

Please see update https://share.pluginus.net/image/i20210618130637.png.

Thank you

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 17, 2021, 13:40

third party plugin causes fatal errors - https://c2n.me/4d2aqpR.mp4

#8
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 17, 2021, 13:47

thank you, this was not showing up for me at all

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 18, 2021, 09:42

Hello

 this was not showing up for me at all - I have installed a very useful plugin:  Query monitor - this shows errors, requests, current templates

Welcome;)

#10
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 19, 2021, 07:28

thank you so much.

Am I able to find errors from BEAR there? I am getting an error but do not know why or where to look for the error

https://share.vidyard.com/watch/ndcmr5BUo4TbbU8VbzeP8x?

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 19, 2021, 10:03

Hello

Please  drop me  FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png I will  check it

#12
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 20, 2021, 22:21

shared ftp access

#13
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 22, 2021, 17:17

https://imgur.com/a/kV87Udy

can i merge the 3 products into one using bear?

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 23, 2021, 16:48

Hello

Please  do a  test now

My test - https://share.pluginus.net/image/i20210823174333.png

#15
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 24, 2021, 18:45

it works now

thank you

 

https://imgur.com/a/kV87Udy

can i merge the 3 products into one using bear?

#16
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 25, 2021, 09:34

Hello

Unfortunately the plugin does not have this feature.

#17
thefiltah(@thefiltah)
68 PostsTopic Author
Customers
August 28, 2021, 07:49

thank you

 

#18
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 30, 2021, 09:45

Welcome;)

#19