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Labels do translate in Dutch, but don't in French (WPML is active)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
webrand(@webrand)
4 Posts
Customers
June 9, 2021, 13:16

Hi hi,

So I we got a weird bug with the translations of the taxonomies labels.

Underneath the section Advanced > WPML taxonomies labels translations, we translated the English labels to Dutch, and that seemed to work fine.
'nl:Product Surface^Product Oppervlak'

Now we're trying to translate the English labels to French, but it doesn't work.
'fr:Product Surface^Surface du produit'

I've looked into WPML String Translation, and I see that there's a string that's automatically generated named 'Produit Surface' (Domain: WordPress, Name: taxonomy singular name: Produit Surface), and that's the translation that's shown.
Is there a way to fix this? In Dutch, the strings aren't generated automatically, so it seems that this causes the problem.

I've tried to delete the strings, but that's no advance, they keep coming back.

With kind regards,
WEBRAND

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 10, 2021, 11:55

Hello

I already reported to WPML about this error. They are working on it

what plugin version number are you using?

 

 

 

#2
webrand(@webrand)
4 PostsTopic Author
Customers
June 10, 2021, 16:07

Hi hi,

-WOOF - WooCommerce Products Filter: version 2.2.1

-WPML Multilingual CMS: version 4.4.10

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 11, 2021, 10:55

Hello

Plase paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Update  the  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

#4
webrand(@webrand)
4 PostsTopic Author
Customers
June 11, 2021, 11:51

Hi hi,

The premium features are unlocked, but can't find the license key tbh..

There's no update available in the back-end.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 11, 2021, 12:00

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#6
webrand(@webrand)
4 PostsTopic Author
Customers
June 24, 2021, 16:18

Hi, hi,

You should be able to see the key.

We're adding the DE version of the site, but here, there's also the same problem with the translations.

Very weird, because the NL version works fine.

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 25, 2021, 12:45

Hello

as i see you bought the plugin yesterday. Ok!

If you downloaded the plugin from an unofficial source - I highly recommend delete this version of the plugin and checking the site with antivirus software.

Please  install  the  new  version  of  the  plugin - https://codecanyon.net/downloads

Read  this - https://products-filter.com/working-with-wpml/

If  no luck  - drop  me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#8