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json error

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
curromad(@curromad)
30 Posts
Customers
October 21, 2022, 13:59

hello,

 

I have a message entering in BEAR Products Editor:

"DataTables warning: table id=advanced-table - Invalid JSON response. For more information about this error, please see http://datatables.net/tn/1"

Please help me to resolve it.

Plugin version: v.2.1.2

 

Thanks,

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 24, 2022, 09:24

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin+FTP access - https://share.pluginus.net/image/i20210618130637.png

#2
curromad(@curromad)
30 PostsTopic Author
Customers
October 24, 2022, 10:24

hi,

 

I have just saved access and license code,

 

waiting news,

 

regards,

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 24, 2022, 16:42

Hello

Please  add  link to  your site

#4
curromad(@curromad)
30 PostsTopic Author
Customers
October 24, 2022, 19:33

of course, sorry for don´t detailing you,

 

https://www.exma.es/wp-login.php

 

thanks and regards,

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2022, 16:36

hello

I did  a test, unfortunately I can't reproduce this error

I added  my  test  video  in  private  data

I installed this plugin - https://wordpress.org/plugins/error-log-monitor/  Please reproduce this error and see the text of the error in the dashboard - https://share.pluginus.net/image/i20221025143650.png

#6
curromad(@curromad)
30 PostsTopic Author
Customers
October 25, 2022, 18:53

Hi,

registry monitor it´s empty. Please enter with my credentials, I think you don´t have same error as me, due to different user plugin settings.

check private data information, and enter with my credentials,

Waiting news,

thanks in advance,

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 26, 2022, 13:55

Hello

Please  do a test

 

#8
curromad(@curromad)
30 PostsTopic Author
Customers
October 26, 2022, 17:11

hi,

 

100% working,

 

what´s the was the problem? (this is second time I have the same error)

 

Thanks!

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 27, 2022, 09:43

Hello

It was a problem with special characters in category names.

This has been fixed for the next version of the plugin.

 

#10
curromad(@curromad)
30 PostsTopic Author
Customers
October 27, 2022, 10:10

thanks! (I remember this was same problem I my last post)

 

thanks for all!

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 27, 2022, 10:48

Welcome;)

#12