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Issue with WOOF Plugin After Theme Change (JSON Error & 403 Error)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Serge(@serge)
5 Posts
Customers
October 16, 2024, 10:18

Hello,

I am experiencing an issue with the WOOF plugin (version 3.3.6.3) after switching from the OceanWP theme to the Astra theme. When I add the WOOF widget, I encounter the following message:

  • "The block 'woof_widget' has encountered errors and may not work correctly. Check the developer tools for more details." *

Additionally, the site shows a JSON error, and the entire website ends up with a 403 error.

This issue only occurred after changing themes. Could you kindly assist in resolving this?

Thank you for your support.

Best regards,

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 16, 2024, 16:24

Hello

Disable caching and security plugin for testing

If no luckĀ  - drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#2