Issue with Salient Theme, Global Sections and this Plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
I have a staging website that uses the Salient Theme Global theme to inject code into the page header of all pages
When accessing a WooCommerce Product Archive Page using this plugin (and reloading the URL created by swoof) I find the two global blocks are removed
An example: https://domainname.com/product-category/some-category/
- All shows fine
Another example with a URL variable: https://domainname.com/product-category/some-category/?variable=x
- All shows fine
When I use Swoof variables: https://domainname.com/product-category/some-category/?swoof=1
- The Global Block is removed
Can you give me an idea on this, has me stumped
Thanks in advance
Justin
PS. I can provide staging URL and license key (Non public)
Hello Justin
Please share, in the private section of this ticket, the exact URLs where I can see this behavior.
For now, you can try one quick thing:
go to Plugin Settings → Advanced options and disable the option:
“Disable Swoof influence”
Please test after disabling it and let me know if it changes anything.
Keep in mind that this behavior can be affected by many things — theme logic, how the theme handles queries, caching plugins, or other plugins hooking into queries. If you have any caching enabled on the staging/testing site, it’s best to disable it completely while testing.
If that doesn’t help, please provide admin access in the private section of this ticket so I can test it directly and experiment with different combinations (plugins, theme behavior, etc.).
Place please actual purchase code of the plugin into the private area of this ticket:
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png
Hmmm. Sure I tried this yesterday and no luck!
Tried again just now and seems to work.. No caching on my staging website?
Thanks!
Hell Justin
Great to hear it's working now!
Regarding your question about caching:
Even if you don't have a caching plugin installed on your staging site, there are still several types of cache that could affect this:
1. Browser cache:
- Your browser caches pages, CSS, and JS files
- This is the most common reason for"yesterday it didn't work, today it works"
- Solution: Always test with hard refresh (Ctrl+F5 / Cmd+Shift+R) or incognito mode
2. Server-level cache:
- Some hosting providers have built-in caching (Cloudflare, LiteSpeed, etc.)
- Check your hosting control panel for any caching features
- Even"staging" environments often have cache enabled by default
3. WordPress object cache:
- If you have Redis, Memcached, or similar - they cache database queries
- Check if any object caching is active in your hosting
4. Theme cache:
- Salient theme might have its own caching mechanism
- Check theme settings for any performance/cache options
5. If installed Elementor - its also has its own cache system (see its settings)
To be 100% sure when testing SWOOF:
- Use incognito/private browser window
- Do a hard refresh (Ctrl+F5)
- Clear browser cache completely
- Check hosting control panel for any cache settings