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Issue with object cache?

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Christos(@christos-2)
12 Posts
Customers
January 4, 2021, 10:30

Hi. Every time I clean the filters cache (and not wprocket cache) a weird thing happens. The secret key in the Payment gateway I use is reset and ends up with an empty field and I have to re-enter the key. How is this possible?

I asked the payment gateway provider and they asked if your plugin uses object cache, as that can indeed reset the key.

Any ideas?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 4, 2021, 11:58

Hello

Not sure if my filter plugin is related to this issue

#2
Christos(@christos-2)
12 PostsTopic Author
Customers
January 4, 2021, 13:01

The issue happens only when we clean your Filter cache. Never when we clean the wprocket cache.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 5, 2021, 11:39

Hello

It's impossible! the cache for my filter has its own table in the database. And for this reason, this cannot affect any data on your site.

Are you sure that this happens after pressing these buttons - https://c2n.me/4asinAD.png

if your plugin uses object cache - No!

#4
Christos(@christos-2)
12 PostsTopic Author
Customers
January 7, 2021, 13:27

The issue happens only when -yes- these caching options are clicked. In no other case.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 8, 2021, 11:39

Hello

It's super weird! Can  you  drop  me  FTP+wp-admin access( https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png )  to  your  test  site. I will investigate this

#6