Issue with Filters Not Showing All Relevant Products
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello HUSKY Support Team,
I am experiencing an issue with the product filters on my site. When using the search function (powered by Relevanssi), products are correctly displayed based on the search term. However, these products do not always appear in the filters.
For example, if I search for"güneş kremi" (sunscreen), products that have"güneş kremi" in their title appear correctly in the search results and in the filters. But if"güneş kremi" is only in the product category or tag, those products do not appear in the filters, even though they are shown in the search results.
Could you please assist me in resolving this issue so that all relevant products, whether they match by title, category, or tag, are correctly shown in the filters?
Thank you for your help.
Best regards,
Koray Besirli
Hello Koray
Unfortunately, our plugin is not compatible with third-party filters.
Please try using our text search - https://products-filter.com/extencion/searching-by-text