Issue with Filter on MObile & Ipad devices
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi
I have your free plugin installed on client test site and works on PC devices no issues.
BUT FILTER is not viewing properly at all on the MObile & Ipad devices
If I go to Widgets and enabled the"MOBILE MODE" to YES, then it shows the Button for FILTER .. but Doesn't open up at all... on Portrait for Ipad or landscape and NOT for mobile at all so doesn't really work ...
And when I turn the Ipad to landscape I can partly see the FILTER but it is very long ...
I PREFER to have the FILTER showing on the TOP underneath the Breadcrumb AND listed in maybe dot point or something I am NOT sure what options are available ... in your Mobile & IPad version to view ... It needs to be SIMPLE and clean looking so it looks nice to the end user Customer ...
AND I prefer to be able to CHOOSE which filters (or Categories to show in FILTER) to view on Mobile & IPad devices (to have ONLY particular ones showing) where all other filters will show on the PC version .... as smaller devices are not as big, I don't want filter to CLUTTER up the website on the top of the page under header ...
Is this possible on the FREE VERSION ?
Or is this available on the PAID VERSION ?
I need to be able to see the smaller devices FILTER working properly for my client . I hope this is possible..
ALSO the other issue I have is:
I have domainname.com.au/SHOP page with all products and the filter is displayed on the right sidebar on PC and larger devices .
I have MAIN MENU with HOME / Products / DOGS / METAL ART etc on the MAIN MENU and the DOGS and cats are linked to domainname.com.au/shop/dogs BUT on this page, the FILTER doesn't display at all. The ONLy workaround I found is to add another Widget for Categories within Woocommerce to show the Categories .. BUT I would prefer that it SHOULD SHOW the SHOP page FILTER ... But the Filter ONLY displays when people click on the domainname.com.au/SHOP page
The Filter does NOT display on any page that I add to MAIN MENU like domainname.com.au/shop/dogs (so HOW can I have it showing the FILTERS on these other pages also ?) Not sure WHY it is doing that ?
I hope I haven't confused you yet ...
I can post a link for you to view but it would have to be PRIVATE LINK as site is NOT yet ready to go live, but is going live in 4 days so I need to RESOLVE the issue pretty urgently ...
Thanks
Kristin
Hello Kristin
Please watch this wideo - https://products-filter.com/video#beGT6p_look
to display filters on mobile devices you can use - https://share.pluginus.net/image/i20220513094432.png
OR
https://products-filter.com/extencion/slideout
BUT on this page, the FILTER doesn't display at all. - Because on the category page, the filter only shows the child elements. This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products )
In another case this is not a filter - this menu