Issue relating to product details being updated and filter not working
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Found a potential bug. Any time I add a new product, update an attribute or add an attribute I have to go into WOOF settings save otherwise the filters stop working.
to add context, I use a plugin called woomultistore (https://woomultistore.com/) that allows me to manage inventory from a central site that then syncs data from stock uploads to all attached child websites. Every time I sync data from my main website the filters I have running on my child site stops working. It starts working again when I go to the settings page a click save.
Paul
Hello Paul
drop me eaxt link to the issue
what plugin version number are you using?
Hi Pablo,
I uploaded a screen grab video to show the process and behaviour
plugin version number is Version 2.2.5.6
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png
and file to test import
added that info to the private data tab.
test data can be found below
https://tokyomagic.co.uk/wp-content/uploads/site-files/test-new-stockUL-2.csv
Hello
I did a test - (the link to the video is in private data) - https://c2n.me/4ddupwA.mp4
It looks like it has nothing to do with my plugin. Most likely this is some type of caching. And this cache is cleared when the page update hooks are executed
There are three points of chaching that I can find.
One is a plugin called SiteGround Optimizer which I have had turned off since i started building the site, helps with page refreshes and seeing new content.
The second is done on the server (hosted with siteground) using NGINX DIRECT DELIVERY. I have turned that off, tested again and the issue still persists.
The third is also done on the server and is called Dynamic Cache (https://my.siteground.com/support/kb/siteground-dynamic-caching-configuration/). The cache system has no option of turning it off.
I also don't understand how saving the plugins settings would flush a website cache.
Paul.
I also use XforWoocommer product filters on two other sites that are linked into woomultistore on the alsalf site. That filter system is unaffected by updating stock levels through woomultistore on those sites. I am keen to use WOOF on these two other sites as the plugin is easier to setup and has more options than the X filter plugin, but with the current behaviour it is showing it is effectively a broken plugin which means I wont be able to use it on those other sites.
Hello
I also don't understand how saving the plugins settings would flush a website cache. - https://share.pluginus.net/image/i20210913112947.png
the current behaviour it is showing it is effectively a broken plugin - As shown in my video, it has nothing to do with my plugin
Hi Pablo,
thank you for the reply. Ive done more testing and I have worked out it has something to do with woomultistore, so I am currently talking to them to try and find out what is going on with their sync process that causes woof to break.
Paul
Hello
Ok! Great